Retail Business Leader

3 days ago


Rehoboth Beach, Delaware, United States Abercrombie and Fitch Co. Full time
Job Description

Abercrombie & Fitch Co. is seeking a highly motivated and experienced Retail Business Leader to join our team. As a key member of our store operations team, you will be responsible for driving business results and delivering exceptional customer experiences.

Key Responsibilities:
  • Training and Development: Provide coaching and guidance to store associates to ensure they have the skills and knowledge needed to succeed in their roles.
  • Customer Experience: Lead by example and ensure that every customer interaction is positive and memorable.
  • Communication: Effectively communicate with store associates, management, and corporate teams to ensure seamless execution of business plans.
  • Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment and ensure that sales floors are well-organized and easy to navigate.
  • Asset Protection: Identify and mitigate potential security risks, and ensure that all store assets are protected.
  • Policies and Procedures Adherence: Ensure that all store policies and procedures are followed, and that all associates are aware of and understand their roles and responsibilities.
Requirements:
  • At Least One Year of Customer Service Experience: Proven track record of delivering exceptional customer experiences and driving business results.
  • Work Ethic: Demonstrated ability to work independently and as part of a team, with a strong work ethic and a commitment to excellence.
  • Assertiveness: Confident and assertive communication style, with the ability to effectively influence and motivate others.
  • Applied Learning: Proven ability to learn quickly and apply new skills and knowledge in a fast-paced retail environment.
  • Attention to Detail: Meticulous attention to detail, with a focus on ensuring that all tasks are completed accurately and efficiently.
  • Analytical Skills: Strong analytical skills, with the ability to analyze data and make informed business decisions.
  • Adaptability/Flexibility: Ability to adapt quickly to changing business priorities and requirements.
  • Multi-Tasking: Proven ability to prioritize multiple tasks and responsibilities, with a focus on delivering high-quality results.
  • Stress Tolerance: Ability to work in a fast-paced environment, with a high level of stress and pressure.


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