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Lead Service Technician

2 months ago


Raleigh, North Carolina, United States KEMCO Facilities Services Full time
Job Title: Lead Service Technician

We are seeking a skilled and motivated Lead Service Technician to join our team at Kemco Integrated Services. As a key member of our team, you will be responsible for diagnosing, repairing, and maintaining a wide range of commercial kitchen equipment, including ovens, refrigerators, dishwashers, fryers, mixers, and HVAC systems.

Key Responsibilities:
  • Equipment Repair and Maintenance: Perform routine maintenance and repairs on commercial kitchen equipment to ensure optimal functionality and compliance with industry standards.
  • Troubleshooting: Identify and troubleshoot mechanical, electrical, and gas-related issues in kitchen appliances and systems.
  • Preventive Maintenance: Conduct regular inspections and maintenance to prevent unexpected breakdowns and ensure equipment is operating efficiently.
  • Customer Service: Provide excellent customer service by effectively communicating with clients, explaining repair procedures, and offering solutions to minimize downtime.
  • Safety Compliance: Ensure all repairs and maintenance are performed in accordance with safety regulations and industry standards.
  • Documentation: Maintain detailed records of all repairs, services, and parts used. Prepare and submit service reports and invoices promptly.
  • Inventory Management: Manage tools, equipment, and spare parts inventory. Order and replenish supplies as needed.
Requirements:
  • Education: High school diploma or GED required. Technical or vocational training in appliance repair, HVAC, or a related field is preferred.
  • Experience: Minimum of 5+ years of experience in repairing and maintaining commercial kitchen equipment.
  • Technical Skills: Strong knowledge of mechanical, electrical, and gas systems. Ability to read and interpret technical manuals and schematics.
  • Certifications: Relevant certifications such as EPA 608, CFESA (Commercial Food Equipment Service Association) certification, or equivalent are a plus.
  • Driving License: Valid driver's license with a clean driving record as outlined with our company policy.
  • Background Screening: Must be able to pass a satisfactory background screening.
  • Physical Requirements: Ability to lift heavy equipment, stand, bend, and work in confined spaces for extended periods.

Kemco Integrated Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.