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Customer Service Representative

2 months ago

Lenexa, Kansas, United States Insight Global Full time
Customer Account Representative Opportunity

A leading company in the Processing Technology industry is seeking a skilled Customer Account Representative to join their team in Lenexa, KS. As a key member of the team, you will be responsible for delivering exceptional customer experiences and driving business growth through proactive account management.

Key Responsibilities:
  • Act as the primary point of contact for assigned accounts, ensuring timely and effective issue resolution
  • Develop and maintain strong relationships with clients, understanding their needs and preferences
  • Make a minimum of 10 proactive calls to accounts per month to drive sales and growth
  • Collaborate with the team to achieve sales targets and improve customer satisfaction
Requirements:
  • 3+ years of customer service experience
  • Proficient in Microsoft Office and CRM tools
  • Strong problem-solving and critical thinking skills
  • Ability to work in a fast-paced, dynamic environment
Benefits:
  • Competitive salary and bonus structure
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401k retirement account with employer matching
  • Opportunities for professional growth and development

At Insight Global, we are committed to creating a diverse and inclusive work environment where everyone can thrive. We are an equal opportunity employer and welcome applications from qualified candidates.