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HVAC Service Technician

2 months ago


Cincinnati, Ohio, United States One Hour Heating & Air Conditioning Corporate Store Full time
Job Summary

We are seeking a highly skilled Commercial Service Specialist to join our team at One Hour Heating & Air Conditioning Corporate Store. As a key member of our team, you will be responsible for providing exceptional customer service and technical expertise in the operation, maintenance, and repair of heating, ventilation, and air conditioning systems.

Key Responsibilities
  • Service, repair, and/or propose replacement of gas furnaces, air conditioners, heat pumps, electric furnaces, packaged terminal units, ductless split systems, humidification and dehumidification equipment, electronic air cleaners and air purification systems, residential control systems to include evolution and zoning systems.
  • Troubleshoot, adapt, and resolve/repair all issues to keep equipment functioning properly.
  • Test each system after service/repair is complete to ensure the system is functioning properly.
  • Perform proper inspection of customer system to prevent future issues.
  • Explain each service and repair performed to customers.
  • Assess systems and assist the customer in making a buying decision through detailed education of current system needs as well as a thorough cost/benefit analysis of purchasing a new system.
  • Debrief service call with dispatch after each service call.
  • Turn in all parts receipts, packing slips, contracts, and invoices daily.
  • Maintains company vehicle, ensuring cleanliness and organization, both inside and out.
  • Participate in ALL company sponsored training classes.
  • Assist in mentoring and training maintenance technicians.
Requirements
  • GED or High School Diploma.
  • Minimum of 2 years of verifiable experience as a Commercial Service Specialist in a residential service and maintenance operation.
  • Knowledge of the fundamental of operational functionality of residential heating, air conditioning, and ventilation equipment.
  • Solid communication and customer service skills.
  • Must have appropriate trade tools.
  • NATE Certification in two specialties.
  • EPA Certification.
  • Valid driver's license and a clean driving record.
  • Ability to pass a background check and drug screen.
What We Offer

We offer a competitive salary, comprehensive benefits package, including 401(k) with company match, company vehicle, training, and opportunities for advancement. Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions; however, we do not sponsor visas at this time.

Authority Brands Inc. is an Equal Opportunity Employer. Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.