Store Sales Manager
2 days ago
At LaserAway, we're seeking a dynamic Store Sales Manager to lead our Southlake location. As a key member of our team, you'll be responsible for driving sales, delivering exceptional patient experiences, and ensuring seamless day-to-day operations.
Key Responsibilities:- Support Patient Care Coordinators to drive sales and contribute to a personal sales quota.
- Monitor CRM initiatives to drive return revenue and track progress on 'win-back' initiatives.
- Ensure all clinic KPIs are met, including sales goals, labor utilization, and NPS scores.
- Regularly review patient schedules, coordinate labor staffing, and ensure optimal use of resources.
- Inspire teamwork between remote and in-clinic sales teams, fostering a cooperative and positive atmosphere aligned with LaserAway values.
- Assist Lead Clinicians and Clinicians to provide timely, high-quality treatments.
- Manage medical inventory and oversee location maintenance, working with facilities and technology teams to address issues promptly.
- Assist in hiring, performance management, and employee relations in coordination with HR and regional teams.
- Execute LaserAway brand standards, maintain a clean and welcoming facility, and monitor online reviews to maintain high ratings.
- Build relationships with local businesses and organizations to establish LaserAway as a key community member.
- Foster a strong safety culture and ensure adherence to policies and procedures.
- High School Diploma or equivalent; Associate's or Bachelor's Degree preferred.
- 3+ years of sales and management experience with a proven track record in achieving metrics and goals.
- Strong organizational and time management skills in a fast-paced retail environment.
- Full availability to work all shifts, including days, nights, weekends, and holidays.
- High-level decision-making skills and the ability to assess and improve performance.
- Proficient in Microsoft Office with strong customer service skills.
- Competitive base salary with uncapped commission potential.
- Comprehensive health, dental, and vision insurance.
- 401(k) plan with company matching.
- Generous PTO, including holidays and vacation days.
- Substantial discounts on all LaserAway products and services.
- Numerous opportunities for career advancement and personal development.
- Uplifting office environment focused on teamwork and collaboration.
- Cutting-edge technology and access to the latest in aesthetic dermatological treatments.
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