Healthcare Service Supervisor
3 weeks ago
Serenity Healthcare, LLC is a healthcare technology company that provides cutting-edge treatments like TMS and Ketamine. We are currently seeking an experienced Healthcare Service Supervisor to lead our call center team.
The ideal candidate will have at least 1 year of experience as a customer service supervisor and a background in call center environments. They will be responsible for overseeing intricate processes, managing performance metrics, policies, and procedures, identifying opportunities to enhance customer service protocols, providing valuable coaching, constructive feedback, and conducting performance evaluations, and fostering a productive and achievement-oriented environment.
The salary for this position is estimated to be around $60,000 - $80,000 per year, depending on experience. In addition to a competitive salary, we offer medical, dental, vision insurance, clear paths for growth and advancement, generous PTO plus 10 major holidays off, 401K retirement plan, and an employee referral program.
About Serenity: We are committed to helping individuals take back their lives through evidence-based research and proven results. Our goal is to provide individuals with long-term success, even after other treatments have fallen short. Join us in making a meaningful impact on the lives of those we serve.
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Serenity Healthcare Customer Service Supervisor
4 weeks ago
Lehi, Utah, United States Serenity Healthcare Full timeAbout UsSerenity Healthcare is at the forefront of healthcare technology, leveraging state-of-the-art medical devices to provide patients with long-term success. We are committed to helping individuals reclaim their lives through a groundbreaking technological approach to healthcare.Job DescriptionWe are seeking a motivated and results-driven Customer...
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Lehi Customer Service Supervisor
2 weeks ago
Lehi, Utah, United States Serenity Healthcare Full timeLehi Customer Service SupervisorJoin Serenity HealthcareSerenity is a leader in healthcare technology, revolutionizing the way patients receive treatment. Our mission is to empower individuals to take back their lives from challenging health issues through cutting-edge medical devices.We're seeking a dynamic and mission-driven Lehi Customer Service...
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Supervisor of Patient Support
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Customer Experience Supervisor
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Lehi, Utah, United States Serenity Healthcare, LLC Full timeCustomer Experience Supervisor Opportunity at Serenity HealthcareWe are seeking a dedicated Customer Experience Supervisor to join our team at Serenity Healthcare, LLC. As a key member of our operations team, you will be responsible for leading a team of customer service representatives, ensuring they deliver exceptional support to patients and...
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TMS Program Supervisor
3 weeks ago
Lehi, Utah, United States Serenity Healthcare, LLC Full timeCompany Overview:Serenity Healthcare, LLC is a leading healthcare technology company that prioritizes evidence-based research and proven results. We are committed to helping individuals take back their lives through cutting-edge treatments like TMS and Ketamine. As a customer-centric organization, we strive to make a meaningful impact on the lives of those...
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Customer Experience Supervisor
3 weeks ago
Lehi, Utah, United States Serenity Healthcare, LLC Full timeCustomer Service Leadership RoleWe are seeking an experienced Customer Service Leadership professional to lead our call center team at Serenity Healthcare, LLC. As a leader, you will be responsible for driving customer satisfaction, ensuring seamless operations, and fostering a culture of excellence.About Serenity Healthcare, LLC:Serenity Healthcare, LLC is...
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Healthcare Operations Manager
3 weeks ago
Lehi, Utah, United States Serenity Healthcare, LLC Full timeJob Description:As a Call Center Supervisor, you will be responsible for overseeing intricate processes and driving exceptional results in a customer-centric environment. You will manage performance metrics, policies, and procedures to enhance customer service protocols and identify opportunities to improve the efficiency of operations. Serious candidates...
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Customer Service Leader
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Customer Service Team Lead
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Customer Service Team Lead
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Healthcare Services Coordinator
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General Arboriculture Supervisor
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Sports Facility Supervisor Manager
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Healthcare Advocate
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Lehi, Utah, United States Serenity Healthcare, LLC Full timeSerenity Healthcare, LLCWe are seeking a dedicated and compassionate Healthcare Advocate to join our team. As a Customer Service Representative, you will be the first point of contact for patients seeking mental health support. Your primary responsibility will be building trust and rapport with our patients while educating them on our life-saving alternative...
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Call Center Operations Manager
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Lehi, Utah, United States Serenity Healthcare, LLC Full timeResults-Driven Call Center SupervisorWe are seeking a highly results-driven Call Center Supervisor to lead our call center team at Serenity Healthcare, LLC. As a leader, you will be responsible for driving customer satisfaction, ensuring seamless operations, and achieving business objectives.About Serenity Healthcare, LLC:Serenity Healthcare, LLC is a...
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Customer Service Ambassador
4 weeks ago
Lehi, Utah, United States Serenity Healthcare Full timeAbout the PositionAs a Patient Experience Specialist at Serenity Healthcare, you will play a vital role in enhancing patient outcomes through personalized support and education. This exciting opportunity allows you to leverage your customer service skills, empathy, and communication expertise to deliver exceptional experiences for our patients.Key...
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Healthcare Front Desk Professional
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Lehi, Utah, United States Serenity Healthcare Full timeEstimated Salary: $45,000 - $65,000 per yearJob DescriptionAs a Medical Office Support Associate, you will play a vital role in providing excellent patient care and administrative support. Your attention to detail and proactive approach will contribute to a smooth and seamless patient journey, leaving a lasting positive impression on everyone who visits our...
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Patient Care Leadership Manager
4 hours ago
Lehi, Utah, United States Serenity Healthcare, LLC Full timeLead a Team of Patient Care RepresentativesSerenity Healthcare, LLC is seeking an experienced Patient Care Leadership Manager to lead our team of representatives in delivering exceptional support to patients navigating mental health challenges. As a Customer Service Supervisor, you will play a crucial role in guiding and supporting our team, ensuring...
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Healthcare Business Development Manager
3 weeks ago
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Healthcare Revenue Cycle Coordinator
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