Security Operations Center Coordinator

4 weeks ago


Everett, Massachusetts, United States Encore Boston Harbor Full time
Job Title: Security Control Center Dispatcher

Join Encore Boston Harbor as a Security Control Center Dispatcher and play a critical role in maintaining the safety and security of our guests and employees. As a key member of our security team, you will be responsible for monitoring security cameras, responding to emergency situations, and coordinating with security personnel to ensure a secure environment.

Key Responsibilities:
  • Monitor security cameras and alarms to detect potential security threats
  • Respond to emergency situations, including incidents involving guests, employees, or property
  • Coordinate with security personnel to resolve security incidents and prevent future occurrences
  • Communicate with guests and employees to provide information and assistance
  • Maintain accurate records of security incidents and responses
  • Collaborate with other departments to ensure a seamless and secure experience for our guests
Requirements:
  • High school diploma or equivalent required
  • 1-2 years of experience in a security or customer service role
  • Ability to work in a fast-paced environment and respond to emergency situations
  • Excellent communication and interpersonal skills
  • Ability to work a variety of shifts, including nights, weekends, and holidays
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

At Encore Boston Harbor, we are committed to providing a safe and secure environment for our guests and employees. If you are a motivated and detail-oriented individual who is passionate about security and customer service, we encourage you to apply for this exciting opportunity.



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