Exceptional Customer Experience Coordinator

1 month ago


Fort Wayne, Indiana, United States Premier Truck Rental Full time

Are you passionate about delivering top-notch customer service and driving sales success in a fast-paced environment? Premier Truck Rental is seeking an exceptional individual to join our sales team as a Rental Coordinator.

Salary and Benefits

This role comes with a competitive compensation package, including a salary of $45,000 - $60,000 per year, depending on experience. Additionally, you'll be eligible for profit sharing, comprehensive benefits, and opportunities for career growth and development.

Job Description

As a Rental Coordinator at Premier Truck Rental, you will be responsible for providing unparalleled customer service, managing rental contracts, and facilitating seamless communication between customers, sales teams, and other departments. Your primary responsibilities will include:

  • Dedicate yourself to providing exceptional customer service, embodying the values and reputation of PTR.
  • Create, send, and manage customer quotes, specifications, and rental contracts with precision and timeliness.
  • Execute accurate data entry into our CRM system, maintaining meticulous records of customer information, sales progress, and transactional details.
  • Facilitate seamless communication between customers, sales territories, and various departments, ensuring swift response times to inquiries and requests.
Requirements

To succeed in this role, you will need to possess:

  • Demonstrated experience in previous administrative and customer service roles, showcasing your ability to manage tasks efficiently while providing exceptional customer support.
  • A keen attention to detail, coupled with outstanding organizational abilities, enabling you to manage multiple tasks and responsibilities effectively.
  • A strong passion for delivering top-tier customer service, ensuring that every interaction resonates with PTR's commitment to excellence.
Culture & Connection

At Premier Truck Rental, we foster a collaborative culture that prioritizes inclusivity, diversity, and teamwork. Our employee resource groups, training programs, and recognition initiatives ensure that everyone feels valued and empowered to contribute to our shared success.

If you're a results-driven, customer-focused professional looking to take your career to the next level, we encourage you to apply for this exciting opportunity.



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