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Overnight Hotel Auditor

2 months ago


Portland, Oregon, United States Cambridge Real Estate Services Full time
Position Overview

Compensation: $23.80 per hour

We are seeking a dedicated Full-Time Night Auditor to join our team at a unique all-suites boutique hotel in NW Portland. This role involves working 40 hours per week during the night shift, specifically from 10 PM to 8 AM, Tuesday through Friday, with a one-hour paid lunch break that must be taken on-site.

The ideal candidate will possess a friendly demeanor and a passion for sharing the charm of Portland with our guests. This position requires a self-motivated individual, as the role involves independent work during night hours. Our establishment prides itself on offering a distinctive Portland experience, featuring locally sourced breakfast options and custom-made furnishings crafted in Oregon.

Key Responsibilities:

  • Conduct nightly audit processes to ensure accurate balancing of daily transactions.
  • Manage collection and processing of credit card payments.
  • Distribute guest folios via email.
  • Respond to guest requests for additional amenities such as blankets, pillows, and toiletries.
  • Disseminate promotional materials and notices to guests.
  • Mail invoices to direct billing accounts.
  • Prepare the rooftop terrace for daily use, including setting up seating and umbrellas.
  • Set up breakfast in the lobby at 6 AM and manage daily breakfast deliveries.
  • Handle guest reservations over the phone.
  • Promptly address guest inquiries through email.
  • Prepare daily housekeeping reports for morning staff.
  • Assist with guest check-ins and check-outs, providing support with directions and reservations.
  • Maintain cleanliness and organization in common areas and shared office spaces.
  • Learn to utilize the hotel Property Management System (PMS), with knowledge of RoomMaster being advantageous.
  • Follow directives from supervisors and assist with additional projects as required.
  • Possess knowledge of local restaurants, attractions, and events.

Qualifications:

Candidates must be able to stand for extended periods and be flexible in covering shifts for holidays, vacations, and sick leave.

Benefits:

We offer performance-based bonuses, medical benefits with an annual HSA contribution of $3,850, dental and vision insurance, life insurance, short-term and long-term disability coverage, paid time off, paid holidays, company events, and a 401k plan with a 100% match on contributions up to 10%. (Benefits may vary based on position and hours worked.)

Requirements:

Selected applicants will undergo a pre-employment screening process, including a criminal history check and drug screening. A Covid-19 vaccination is mandatory prior to commencing work.

EEO Policy:

Cambridge Real Estate Services is committed to promoting equal employment opportunities for all individuals, regardless of race, color, sex, national origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, or any other status protected by law.