Retail Sales Associate

1 month ago


Troy, Michigan, United States Vuori, Inc. Full time
Job Title: Retail Sales Associate - Somerset Seasonal

Vuori, Inc. is a dynamic and innovative company that is redefining the athletic apparel industry. We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team in Somerset.

Key Responsibilities:
  • Forge lasting relationships with customers through exceptional customer service and product knowledge.
  • Work collaboratively with the sales team to ensure each customer receives the best possible service.
  • Greet customers in a timely and authentic manner, providing a welcoming and engaging experience.
  • Prepare the fitting rooms, find sizes, and provide honest and knowledgeable feedback to customers regarding merchandise style and fit.
Business Objectives:
  • Achieve sales goals in a team-based commission environment.
  • Stay up-to-date with new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
  • Assist in the completion of projects while maintaining a focus on customer experience.
  • Communicate inventory needs to support business goals.
Operations:
  • Ensure the sales floor is stocked every evening.
  • Collaborate with management in areas of inventory management.
  • Ensure the retail store is cleaned on a regular basis, including floors and bathroom.
  • Understand and execute cash control procedures, including bank deposits and petty cash.
  • Assist in the implementation and maintenance of all merchandising/visual directives.
  • Ensure the selling floor is neat, clean, organized, and reflects the correct visual image at all times.
  • Identify and communicate product concerns in a timely manner.
Qualifications:
  • Must be available to work nights, weekends, and holidays.
  • Must adhere to scheduled shifts with punctuality.
  • Ability to develop relationships with customers and colleagues.
  • Ability to positively and proactively handle customer concerns.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to quickly learn new procedures and processes.
  • Strong organizational skills and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Eager to develop new skills and responsive to feedback.

Benefits include health insurance, paid time off, employee discount, and 401(k). All information will be kept confidential according to EEO guidelines.



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