Client Service Manager

1 week ago


Odessa, Texas, United States AccentCare Full time
Overview

AccentCare is seeking a skilled Client Service Manager to lead our Home Care team. As a key member of our organization, you will be responsible for providing strategic and operational leadership to our branch team, driving business development initiatives, and ensuring operational, service, and business goals are aligned with company objectives.

Key Responsibilities
  • Provide overall strategic and operational leadership for a segment of the branch team.
  • Develop and implement business development initiatives to drive growth and revenue.
  • Manage the overall operations of a segment of the branch team, including quality and depth of the caregiving pool, client and referral source satisfaction, and adherence to company policy and procedure.
  • Oversee the day-to-day activities of assigned team staff, including recruiting, hiring, assessment, staffing, and scheduling.
  • Ensure on-call oversight and support for clients and field staff needs.
  • Identify and source cross-referral opportunities within the branch.
Requirements
  • High School Diploma or GED required.
  • 60 hours of college credit or two years of branch or department supervisory experience in a healthcare facility, agency, or community-based agency required.
  • One or more years of business development experience preferred.
  • Home care or staffing experience preferred.
  • Valid driver's license required.
What We Offer

AccentCare offers a competitive benefits package, work-life balance, professional development opportunities, and an outstanding work environment. If you are passionate about patient care and want to build a career you love, apply today



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