Call Center Operations Manager
7 days ago
Estimated Salary: $90,000 per year.
Responsibilities: In this role, you will be responsible for managing daily operations, developing and implementing strategies to improve service levels and efficiency, and analyzing call center data to inform business decisions. You will work closely with the leadership team to drive business objectives and ensure alignment with company goals.
Requirements: To succeed in this role, you will need a Bachelor's degree, 5+ years of customer service experience, and 2+ years of leadership experience. You should possess excellent communication and interpersonal skills, be highly organized and able to prioritize tasks effectively, and have a proven track record of driving business results.
Benefits and Perks: We offer a competitive compensation package, including medical, dental, and vision insurance, 401(k) matching, and paid time off, as well as opportunities for professional growth and development.
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Call Center Operations Manager
4 weeks ago
Nashville, Tennessee, United States OneTouch Direct Full timeJob OverviewOneTouch Direct is a leading provider of contact center solutions, serving Fortune 500 companies with innovative products and exceptional service.Salary & BenefitsThe estimated annual salary for this role is $65,000 - $85,000, based on industry standards and the company's compensation package. Benefits include a comprehensive health care plan,...
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Call Center Operations Manager
2 days ago
Nashville, Tennessee, United States Thomas and Company Full timeJob Description: Call Center Operations ManagerWe are seeking a highly organized and detail-oriented Call Center Operations Manager to join our team at Thomas and Company. This is an exciting opportunity for a professional with a passion for delivering exceptional customer experiences and managing high-performing teams.The successful candidate will be...
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Call Center Operations Manager
1 week ago
Nashville, Tennessee, United States Thomas and Company Full timeJob SummaryWe are seeking an experienced Call Center Operations Manager to lead our customer service team. The successful candidate will have a proven track record in managing high-performing teams, driving process improvements, and delivering exceptional customer experiences. This is an exciting opportunity to join our team and contribute to our company's...
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Call Center Operations Manager
1 week ago
Nashville, Tennessee, United States Thomas and Company Full timeAbout the RoleThe successful candidate will have a strong background in customer service, leadership, and operations management. You will be responsible for leading a team of customer service representatives, developing and implementing processes to improve efficiency and productivity, and collaborating with other departments to drive business results.Key...
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Nashville, Tennessee, United States Thomas and Company Full timeThe Thomas and Company Customer Experience Call Center Manager plays a pivotal role in ensuring the success of our verifications line of business. This key position oversees daily operations, strategic execution, and meets/exceeds company goals by achieving service levels, streamlining customer experiences, providing exceptional service, and maximizing...
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Outbound Call Center Agent
1 week ago
Nashville, Tennessee, United States Answernet Inc Full timeAbout Answernet Inc.AnswerNet Inc. is a leading provider of contact management solutions, serving over 10,000 clients across North America. Our team of experienced professionals delivers exceptional customer service, appointment setting, and sales support.Job Description:We're seeking a highly motivated and results-driven Outbound Call Center Agent to join...
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Call Center Professional
2 weeks ago
Nashville, Tennessee, United States Cornerstone Financial Credit Union Full timeCornerstone Financial Credit Union is a dynamic and supportive work environment where employees thrive. As a Call Center Representative, you will play a vital role in providing exceptional service to our members.The estimated salary for this position is $45,000 - $60,000 per year, based on location and experience.About the Job:We are seeking a highly skilled...
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Center Store Operations Manager
2 days ago
Nashville, Tennessee, United States Food Lion Full timeJob SummaryWe are seeking a highly motivated and organized Center Store Operations Manager to join our team at Food Lion. In this role, you will assist the Center Store (Grocery) Manager in providing exceptional customer service and maintaining high standards within the department.
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Strategic Call Center Manager
1 week ago
Nashville, Tennessee, United States Thomas and Company Full timeIn this crucial position at Thomas and Company, you will oversee the development and implementation of strategies to drive operational excellence and customer satisfaction. Your primary focus will be on leading a high-performing team that delivers exceptional results and exceeds expectations.Responsibilities:Leadership Responsibilities:Lead by example,...
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Bilingual Call Center Representative
4 days ago
Nashville, Tennessee, United States Synergy America, inc Full timeAbout Our OpportunitySynergy America, Inc. is looking for talented individuals to fill the role of Customer Support Specialist - Spanish. This is a 100% remote opportunity, allowing successful candidates to work from the comfort of their own homes while still delivering top-notch customer service.CompensationThe estimated salary for this position is $17.20...
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Healthcare Operations Manager
1 week ago
Nashville, Tennessee, United States Vanderbilt University Medical Center Full timeJob OverviewThe Vanderbilt University Medical Center seeks a highly skilled Assistant Registered Nurse Patient Care Services Manager to lead our team of healthcare professionals in providing exceptional patient care. With a focus on liver transplant operations, this role will play a critical part in ensuring effective throughput and growth of referrals,...
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Call Center Specialist
2 days ago
Nashville, Tennessee, United States Legal Intake Professionals Full timeJob DescriptionThis role involves receiving incoming client calls, following detailed scripts, filling out intake forms while talking to clients, and receiving calls electronically and by live transfer. The successful candidate will be able to set the tone and pace of their calls, maintain a professional attitude, and show empathy and patience with potential...
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Call Center Financial Services Professional
2 weeks ago
Nashville, Tennessee, United States Cornerstone Financial Credit Union Full timeWe are seeking a highly motivated Call Center Representative to join our team at Cornerstone Financial Credit Union. As a representative, you will be responsible for handling member inquiries, resolving issues, and promoting our products and services.Your duties will include answering phone calls, responding to emails, and conducting loan interviews. You...
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Dispatcher Operations Manager
1 week ago
Nashville, Tennessee, United States Vanderbilt University Medical Center Full timeAbout Vanderbilt University Medical CenterNashville, Tennessee-based Vanderbilt University Medical Center (VUMC) is a leading medical institution renowned for its commitment to innovation, excellence, and patient-centered care. With a diverse team of healthcare professionals, researchers, and support staff, VUMC strives to advance healthcare through...
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Nashville, Tennessee, United States TriStar Southern Hills Medical Center Full timeJob SummaryTriStar Southern Hills Medical Center is seeking a skilled Operations Manager to oversee facilities management and maintenance operations. This role requires strong leadership and communication skills, with the ability to supervise technicians and coordinate data collection to identify areas for improvement.
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Senior Clinical Operations Manager
4 weeks ago
Nashville, Tennessee, United States Vanderbilt University Medical Center Full timeUnlock Your Potential at Vanderbilt University Medical CenterWe are seeking a highly skilled Senior Clinical Operations Manager to join our team at the Intensive Care Unit. As a key member of our leadership team, you will play a crucial role in ensuring the optimal performance of our unit.About UsVanderbilt University Medical Center is a world-renowned...
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Senior Finance and Operations Manager
7 days ago
Nashville, Tennessee, United States Martha Obryan Center Full timeThe Martha O'Bryan Center is looking for a highly experienced and skilled Chief Finance Officer to oversee our financial operations. This is a challenging and rewarding role with an estimated annual salary range of $160,000-$220,000.Key QualificationsTo be considered for this role, you will need:A strong background in accounting and financial management.At...
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Nashville, Tennessee, United States Centennial Surgery Center Full timeJob Overview:We are seeking a skilled Operating Room Clinical Manager to lead our team at Centennial Surgery Center. As a key member of our leadership team, you will be responsible for providing clinical management and expertise to our operating room nurses, surgical technicians, and central sterile processing staff.Key Responsibilities:- Supervise and...
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Distribution Center Manager
4 days ago
Nashville, Tennessee, United States Betacom Full timeAbout the RoleThe Supply Chain Operations Director will be responsible for directing the operations of the logistics facility and distribution center, developing strategic plans for logistics, materials management, and service delivery.ResponsibilitiesDirects the operations of the logistics facility and distribution center, leading and directing strategic...
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Call Center Team Member
2 weeks ago
Nashville, Tennessee, United States Cornerstone Financial Credit Union Full timeThe Call Center Representative at Cornerstone Financial Credit Union plays a vital role in delivering exceptional customer service to our members. As a key member of our team, you will be responsible for responding to member inquiries, resolving issues, and promoting our products and services. In this role, you will have the opportunity to make a real...