Call Center Operations Manager
3 weeks ago
The successful candidate will have a strong background in customer service, leadership, and operations management. You will be responsible for leading a team of customer service representatives, developing and implementing processes to improve efficiency and productivity, and collaborating with other departments to drive business results.
Key Responsibilities:
- Lead a team of customer service representatives to achieve exceptional customer satisfaction and resolution rates.
- Develop and implement process improvements to increase efficiency and productivity.
- Collaborate with other departments to drive business results and improve customer experience.
- Monitor and analyze key performance indicators (KPIs) to inform strategic decisions.
- Provide coaching and development opportunities to team members to enhance their skills and performance.
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Call Center Operations Manager
2 weeks ago
Nashville, Tennessee, United States Thomas and Company Full timeJob Description: Call Center Operations ManagerWe are seeking a highly organized and detail-oriented Call Center Operations Manager to join our team at Thomas and Company. This is an exciting opportunity for a professional with a passion for delivering exceptional customer experiences and managing high-performing teams.The successful candidate will be...
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Call Center Operations Manager
3 weeks ago
Nashville, Tennessee, United States Thomas and Company Full timeAbout the Role: Thomas and Company is seeking a seasoned Call Center Operations Manager to lead our Customer Experience team. As a key member of our organization, you will play a critical role in driving business growth and delivering exceptional customer experiences.Estimated Salary: $90,000 per year.Responsibilities: In this role, you will be responsible...
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Call Center Operations Manager
3 weeks ago
Nashville, Tennessee, United States Thomas and Company Full timeJob SummaryWe are seeking an experienced Call Center Operations Manager to lead our customer service team. The successful candidate will have a proven track record in managing high-performing teams, driving process improvements, and delivering exceptional customer experiences. This is an exciting opportunity to join our team and contribute to our company's...
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Customer Experience Call Center Leadership Role
3 weeks ago
Nashville, Tennessee, United States Thomas and Company Full timeThe Thomas and Company Customer Experience Call Center Manager plays a pivotal role in ensuring the success of our verifications line of business. This key position oversees daily operations, strategic execution, and meets/exceeds company goals by achieving service levels, streamlining customer experiences, providing exceptional service, and maximizing...
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Outbound Call Center Agent
3 weeks ago
Nashville, Tennessee, United States Answernet Inc Full timeAbout Answernet Inc.AnswerNet Inc. is a leading provider of contact management solutions, serving over 10,000 clients across North America. Our team of experienced professionals delivers exceptional customer service, appointment setting, and sales support.Job Description:We're seeking a highly motivated and results-driven Outbound Call Center Agent to join...
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Call Center Professional
4 weeks ago
Nashville, Tennessee, United States Cornerstone Financial Credit Union Full timeCornerstone Financial Credit Union is a dynamic and supportive work environment where employees thrive. As a Call Center Representative, you will play a vital role in providing exceptional service to our members.The estimated salary for this position is $45,000 - $60,000 per year, based on location and experience.About the Job:We are seeking a highly skilled...
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Center Store Operations Manager
3 weeks ago
Nashville, Tennessee, United States Food Lion Full timeJob SummaryWe are seeking a highly motivated and organized Center Store Operations Manager to join our team at Food Lion. In this role, you will assist the Center Store (Grocery) Manager in providing exceptional customer service and maintaining high standards within the department.
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Nashville, Tennessee, United States Ecolab Full timeEcolab, a leading provider of water and sustainability solutions, seeks an experienced Industrial Operations Manager to oversee the execution of our service scope at data center facilities. This role requires strong leadership skills, operational expertise, and excellent communication abilities.The successful candidate will be responsible for planning and...
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Strategic Call Center Manager
3 weeks ago
Nashville, Tennessee, United States Thomas and Company Full timeIn this crucial position at Thomas and Company, you will oversee the development and implementation of strategies to drive operational excellence and customer satisfaction. Your primary focus will be on leading a high-performing team that delivers exceptional results and exceeds expectations.Responsibilities:Leadership Responsibilities:Lead by example,...
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Crisis Call Center Manager
3 days ago
Nashville, Tennessee, United States State of Tennessee Full timeJob RequirementsTo succeed as a DCS Intake Supervisor, one must possess exceptional leadership and communication skills, as well as the ability to work effectively in high-pressure situations. The ideal candidate will have experience in case management, social work, or a related field, and be familiar with relevant laws and regulations.Key...
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Bilingual Call Center Representative
3 weeks ago
Nashville, Tennessee, United States Synergy America, inc Full timeAbout Our OpportunitySynergy America, Inc. is looking for talented individuals to fill the role of Customer Support Specialist - Spanish. This is a 100% remote opportunity, allowing successful candidates to work from the comfort of their own homes while still delivering top-notch customer service.CompensationThe estimated salary for this position is $17.20...
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Healthcare Operations Manager
3 weeks ago
Nashville, Tennessee, United States Vanderbilt University Medical Center Full timeJob OverviewThe Vanderbilt University Medical Center seeks a highly skilled Assistant Registered Nurse Patient Care Services Manager to lead our team of healthcare professionals in providing exceptional patient care. With a focus on liver transplant operations, this role will play a critical part in ensuring effective throughput and growth of referrals,...
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Call Center Specialist
3 weeks ago
Nashville, Tennessee, United States Legal Intake Professionals Full timeJob DescriptionThis role involves receiving incoming client calls, following detailed scripts, filling out intake forms while talking to clients, and receiving calls electronically and by live transfer. The successful candidate will be able to set the tone and pace of their calls, maintain a professional attitude, and show empathy and patience with potential...
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Call Center Financial Services Professional
4 weeks ago
Nashville, Tennessee, United States Cornerstone Financial Credit Union Full timeWe are seeking a highly motivated Call Center Representative to join our team at Cornerstone Financial Credit Union. As a representative, you will be responsible for handling member inquiries, resolving issues, and promoting our products and services.Your duties will include answering phone calls, responding to emails, and conducting loan interviews. You...
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Pet Center Operations Director
3 days ago
Nashville, Tennessee, United States Gallery Residential Full timeJob OverviewWe are seeking a highly skilled and compassionate Pet Center Operations Director to join our team at Gallery Residential. As a key member of our property management team, you will be responsible for overseeing the daily operations of our on-site pet center.About the RoleThis is an exciting opportunity for someone who is passionate about animal...
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Dispatcher Operations Manager
3 weeks ago
Nashville, Tennessee, United States Vanderbilt University Medical Center Full timeAbout Vanderbilt University Medical CenterNashville, Tennessee-based Vanderbilt University Medical Center (VUMC) is a leading medical institution renowned for its commitment to innovation, excellence, and patient-centered care. With a diverse team of healthcare professionals, researchers, and support staff, VUMC strives to advance healthcare through...
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Distribution Center Manager
3 weeks ago
Nashville, Tennessee, United States Betacom Full timeAbout the RoleThe Supply Chain Operations Director will be responsible for directing the operations of the logistics facility and distribution center, developing strategic plans for logistics, materials management, and service delivery.ResponsibilitiesDirects the operations of the logistics facility and distribution center, leading and directing strategic...
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Senior Finance and Operations Manager
3 weeks ago
Nashville, Tennessee, United States Martha Obryan Center Full timeThe Martha O'Bryan Center is looking for a highly experienced and skilled Chief Finance Officer to oversee our financial operations. This is a challenging and rewarding role with an estimated annual salary range of $160,000-$220,000.Key QualificationsTo be considered for this role, you will need:A strong background in accounting and financial management.At...
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Operating Room Nurse Manager Leadership Position
3 weeks ago
Nashville, Tennessee, United States Centennial Surgery Center Full timeJob Overview:We are seeking a skilled Operating Room Clinical Manager to lead our team at Centennial Surgery Center. As a key member of our leadership team, you will be responsible for providing clinical management and expertise to our operating room nurses, surgical technicians, and central sterile processing staff.Key Responsibilities:- Supervise and...
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Outbound Call Center Representative
2 days ago
Nashville, Tennessee, United States Wellist Full timeKey ResponsibilitiesVerify Vendor Information: Make high-volume outbound calls to vendors to confirm and record vendor information, including contact details, services offered, and geographic coverage.Ensure Compliance: Confirm vendor credentials and ensure compliance with company quality standards.Document and Update: Accurately document and update all...