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Customer Service Representative

2 months ago


Blue Bell, Pennsylvania, United States Randstad Full time
Customer Service Representative Job Description

Randstad is seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for handling a high volume of inbound and outbound customer service calls, entering conversations into a database, and gathering detailed information from customers to understand how you can assist them.

Key Responsibilities:
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Enter customer conversations into a database for tracking and analysis
  • Collaborate with internal teams to provide seamless customer service
  • Meet or exceed customer satisfaction targets
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Proficiency in database management

Randstad is an equal opportunities employer and welcomes applications from all qualified candidates.