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Customer Service Representative
2 months ago
Randstad is seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for handling a high volume of inbound and outbound customer service calls, entering conversations into a database, and gathering detailed information from customers to understand how you can assist them.
Key Responsibilities:- Handle customer inquiries and resolve issues in a timely and professional manner
- Enter customer conversations into a database for tracking and analysis
- Collaborate with internal teams to provide seamless customer service
- Meet or exceed customer satisfaction targets
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Proficiency in database management
Randstad is an equal opportunities employer and welcomes applications from all qualified candidates.