Call Center Representative, Hospitality Industry
3 days ago
Churchill Downs Racetrack is seeking a highly motivated and customer-focused Guest Services team member to join our dynamic team. As a Guest Services Representative, you will be responsible for providing exceptional customer service to our guests through various forms of communication.
Key Responsibilities- Provide High-Level Customer Service: Respond to and resolve guest inquiries in a prompt and professional manner, utilizing available resources and escalating priority issues to management as necessary.
- Communicate Effectively: Discuss special event experience specifics with guests, communicate details, answer questions, and note feedback for future improvement.
- Log and Respond to Calls: Answer and log phone calls, assist guests with questions and issues, and direct inbound calls from our main call platform.
- Ensure Guest Satisfaction: Ensure that all communication and correspondence with guests is courteous, sincere, and professional, using a guest's name when possible.
- Perform Additional Tasks: Assist with and perform various additional Guest Services and CDRT tasks and projects as required.
- Excellent Guest Service Skills: Possess excellent guest service skills, communication skills, problem-solving capability, and the ability to handle multiple tasks simultaneously in a fluid work environment.
- Previous Call Center Experience: Previous Call Center experience required.
- Guest Services Experience: Prior experience working with the public in a guest services role and a working knowledge of the horse racing industry preferred.
- Technical Skills: Experience using Salesforce a plus, and proficiency in Microsoft Word, Outlook, and Excel required.
- Flexibility and Teamwork: Must be a dependable team player, able to work flexible hours including weekends, some evenings, and holidays.
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Call Center Representative
6 days ago
Louisville, Kentucky, United States Actalent Full timeJob Title: Call Center Representative/Patient Support RepresentativeAbout the Role:This is a high-volume call center role where you will be responsible for answering calls, emails, and other requests from patients and healthcare providers. You will be working in a close-door pharmacy environment, talking to patients and providers on the phone. The calls are...
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Pharmacy Call Center Representative
4 weeks ago
Louisville, Kentucky, United States CornerStone Staffing Full time**Exciting Opportunity for a Pharmacy Call Center Representative**CornerStone Staffing is seeking a highly skilled and customer-focused individual to join our team as a Pharmacy Call Center Representative. As a Pharmacy Technician, you will play a critical role in providing top-notch customer service to patients, caregivers, and healthcare providers.**Key...
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Customer Service Representative
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Medical Call Center Representative
4 weeks ago
Louisville, Kentucky, United States Baptist Health System KY & IN Full timeAbout the RoleWe are seeking a highly skilled and compassionate Medical Call Center Representative to join our team at Baptist Health System KY & IN. As a key member of our Patient Connection Hub, you will play a vital role in providing exceptional customer service and streamlining the appointment scheduling process for our patients.Key ResponsibilitiesField...
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Medical Call Center Representative
2 weeks ago
Louisville, Kentucky, United States Baptist Health System KY & IN Full timeJob SummaryWe are seeking a highly skilled and compassionate Medical Call Center Representative to join our team at Baptist Health System KY & IN. As a key member of our Patient Connection Hub, you will play a vital role in improving the customer service experience and streamlining the appointment scheduling process for our patients.Key ResponsibilitiesField...
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Call Center Sales Representative
2 weeks ago
Louisville, Kentucky, United States Windows Plus Full timeJob OpportunityWindows Plus, a family-owned-and-operated business and Angi "Super Service Award" Recipient, is seeking a skilled Call Center Sales Representative to join our team.Key Responsibilities:Qualify hot leads and schedule estimate appointmentsRequirements:3-5 years of sales experienceA proven track record in phone salesWhat We Offer:Competitive...
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Call Center Sales Representative
6 days ago
Louisville, Kentucky, United States Windows Plus Full timeJob OpportunityWindows Plus, a family-owned-and-operated business and Angi "Super Service Award" Recipient, is seeking a skilled Call Center Sales Representative to join our team.Key Responsibilities:Qualify hot leads and schedule estimate appointmentsRequirements:3-5 years of sales experienceA proven track record in phone salesWhat We Offer:Competitive...
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Hospital Surgical Representative
3 days ago
Louisville, Kentucky, United States AbbVie Full timeJob Title: Hospital Surgical RepresentativeWe are seeking a highly motivated and experienced Hospital Surgical Representative to join our team at AbbVie. As a key member of our sales team, you will be responsible for promoting and selling our leading aesthetics products to hospitals and surgical centers.Main Responsibilities:Meet or exceed sales targets by...
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Customer Service Representative
3 days ago
Louisville, Kentucky, United States Randstad Full timeJob Title: Customer Service Representative - Healthcare IndustryWe are seeking a highly skilled Customer Service Representative to join our team in the Healthcare Industry. As a Customer Service Representative, you will be responsible for providing exceptional customer service to patients, caregivers, and providers through inbound and outbound phone...
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Call Center Sales Manager
6 days ago
Louisville, Kentucky, United States Louisville's #1 Home Improvement Company Full timeJob OpportunityWe are seeking a highly motivated and experienced Call Center Sales Manager to lead our sales team in providing exceptional service to local homeowners.Key Responsibilities:Lead and inspire a team of sales representatives to deliver top-tier service to customers.Hire, train, and mentor team members to meet sales targets while fostering a...
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Customer Service Representative
3 weeks ago
Louisville, Kentucky, United States Randstad Full timeCustomer Service Representative - Healthcare IndustryWe are seeking a highly skilled Customer Service Representative to join our team in the Healthcare Industry. As a Customer Service Representative, you will be responsible for handling inbound and outbound phone calls to/from patients, caregivers, and providers.Key Responsibilities:Provide excellent...
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Customer Service Representative
4 weeks ago
Louisville, Kentucky, United States Randstad Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at a leading Pharmaceutical company. As a Customer Service Representative, you will be responsible for providing exceptional customer service to patients, caregivers, and providers through inbound and outbound phone calls.Key ResponsibilitiesHandle...
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Hospital Lab Sales Representative
4 weeks ago
Louisville, Kentucky, United States Medline Industries Full timeAbout the RoleWe are seeking a highly motivated and results-driven Sales Representative to join our Laboratory Division. As a Sales Representative, you will be responsible for driving sales growth and building strong relationships with our customers in the acute care hospital market.Key ResponsibilitiesDevelop and execute sales strategies to drive growth and...
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Call Center Sales Manager
2 weeks ago
Louisville, Kentucky, United States Windows Plus Full timeJob OpportunityWe are seeking an experienced Call Center Sales Manager to join our team at Windows Plus, a family-owned business and proud recipient of the Angi "Super Service Award". Our company specializes in Windows, Doors, Siding, and Bathroom Remodeling, and we are looking for a sales professional with a proven track record in an outbound phone sales...
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Call Center Sales Director
6 days ago
Louisville, Kentucky, United States Windows Plus Full timeJob OpportunityWindows Plus, a family-owned business and proud recipient of the Angi "Super Service Award", is seeking an experienced Call Center Sales Director to lead our sales team in a 1-call close environment.Key Responsibilities:Hire, train, and manage representatives to qualify all hot leads and schedule estimate appointmentsDevelop and implement...
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Call Center Sales Manager
2 days ago
Louisville, Kentucky, United States Windows Plus Full timeJob OpportunityWe are seeking an experienced Call Center Sales Manager to join our team at Windows Plus, a family-owned business and proud recipient of the Angi "Super Service Award". Our company specializes in Windows, Doors, Siding, and Bathroom Remodeling, and we are looking for a sales professional with a proven track record in an outbound phone sales...
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Hospital Lab Sales Representative
2 weeks ago
Louisville, Kentucky, United States Medline Industries Full timeJob DescriptionMedline Industries is seeking a talented sales specialist to join our Laboratory sales team in the Louisville area. As a sales representative for laboratory consumables and capital equipment, you will be responsible for driving sales growth and building relationships with healthcare providers.Responsibilities:Calling on all departments within...
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Customer Service Representative
3 weeks ago
Louisville, Kentucky, United States Randstad Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team in the Healthcare Industry. As a key member of our team, you will be responsible for providing exceptional customer service to patients, caregivers, and providers through inbound and outbound phone calls.ResponsibilitiesHandle inbound and/or outbound phone calls to/from...
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Call Center Team Lead
4 weeks ago
Louisville, Kentucky, United States Galen College of Nursing Full timeJob SummaryWe are seeking a highly skilled and experienced Call Center Supervisor to join our team at Galen College of Nursing. As a key member of our admissions operations team, you will be responsible for overseeing the daily activities of our call center, ensuring that our students receive exceptional service and support.Key ResponsibilitiesLeadership and...
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Contact Center Representative
2 weeks ago
Louisville, Kentucky, United States Republic Bank & Trust Full timeAbout Republic Bank & TrustWe are a leading financial institution dedicated to providing exceptional service to our clients. Our values are built upon making a positive impact on our clients, associates, and communities.Job SummaryThe Contact Center Representative is a key role in our organization, responsible for providing outstanding service to our clients...