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Service Team Lead
2 months ago
Job Summary:
We are seeking a highly skilled and passionate Service Supervisor to join our team at Albertsons Companies. As a Service Supervisor, you will be responsible for providing exceptional customer service and ensuring that all customers receive fast, friendly, and accurate checkout service.
Key Responsibilities:
- Provide excellent customer service and ensure that all customers receive fast, friendly, and accurate checkout service.
- Assist with the operations and supervision of the front end, including customer service, operations, sales, and retail.
- Implement the spirit of customer first, second to none, and passionately drive sales growth and customer satisfaction.
- Collaborate with the front end team to achieve sales goals and improve customer satisfaction.
- Stay up-to-date with company policies and procedures, and ensure compliance with all relevant laws and regulations.
Requirements:
- High school diploma or equivalent required.
- 2+ years of experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Strong problem-solving and analytical skills.