Customer Delivery Specialist

2 weeks ago


Chandler, Arizona, United States Carvana Full time
Job Summary

As a Customer Delivery Advocate at Carvana, you will play a crucial role in ensuring a seamless delivery experience for our customers. Your primary responsibility will be to facilitate and coordinate the delivery of purchased vehicles, while also providing exceptional customer service.

Key Responsibilities
  • Coordinate with customers to schedule delivery of vehicles purchased from Carvana
  • Facilitate the delivery process, ensuring vehicles are ready for handover
  • Maintain accurate records of customer interactions and delivery details
  • Respond promptly to customer requests and resolve any issues or complaints
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail

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