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Service Ambassador

2 months ago

Katy, Texas, United States Upward Projects Restaurant Group Full time
About the Role

We are seeking a highly motivated and enthusiastic Service Ambassador to join our team at Upward Projects Restaurant Group. As a Service Ambassador, you will play a vital role in delivering exceptional customer experiences and ensuring that our guests feel welcome and valued.

Key Responsibilities:

  • Provide exceptional customer service and support to guests, ensuring that their needs are met and exceeded.
  • Maintain a clean and organized environment, ensuring that the dining area and surrounding spaces are tidy and well-maintained.
  • Assist servers and other team members as needed, ensuring that the service is seamless and efficient.
  • Upsell and promote our menu items and wine offerings, ensuring that guests are aware of our unique and high-quality products.
  • Participate in ongoing training and development programs, ensuring that you are up-to-date on the latest trends and best practices in the industry.

Requirements:

  • State Food Handler's Management Certification is required.
  • Responsible Alcohol Service Certification is required.
About Us

Upward Projects Restaurant Group is a dynamic and innovative company that is passionate about delivering exceptional customer experiences. We are committed to creating a positive and inclusive work environment that values our team members and recognizes their contributions.

Our Values:

  • Be Authentic and Humble
  • Act with Integrity
  • Bring Good Energy
  • Get Extraordinary Results
  • Achieve as a Team
  • Inspire with Hospitality

Benefits:

  • Meal Discounts & Perks
  • 401K with company match
  • Pursue Level 1,2 Sommelier & Cicerone Certification and be reimbursed upon completion
  • Flexible Spending & Dependent Care
  • Access to Medical, Dental, Vision when eligible.
  • Access to Teladoc services for all team members after 30 days eligibility.
  • Enroll in Medical Benefits and get Fitness Discounts & Additional Mental Wellness Programs
  • Celebrate the year with our annual company party
  • Thanksgiving and Christmas off