Customer Experience Ambassador

4 weeks ago


Katy, Texas, United States Smashburger Full time

Key Responsibilities:

As a Guest Service Expert at Smashburger, you will be responsible for delivering exceptional customer experiences. This includes ensuring each guest receives gold standard service, being knowledgeable about all menu items, and making suggestions and answering questions. You will also process POS transactions accurately, follow cash handling procedures, and personalize food delivery to the guest. Additionally, you will visit tables after food delivery to ensure guests have everything they need and maintain a clean restaurant environment at all times.

What We Offer:

Smashburger is committed to providing a positive and supportive work environment. As a Guest Service Expert, you will have the opportunity to develop your skills and knowledge in customer service, food preparation, and team collaboration. We offer competitive compensation and benefits packages, as well as opportunities for career growth and advancement.


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