Asset Recovery Associate

4 days ago


Stevens Point, Wisconsin, United States Disability Solutions Full time

As a Client Service Specialist at Associated Bank, you will be responsible for managing the day-to-day activities of the mail correspondence team. This includes reviewing and preparing mail correspondence and documents, pre-screening assistance and Release of Liability applications, and collaborating with customers to complete required documentation. You will also be responsible for submitting PMI and GSE claims in a timely and accurate manner, completing weekly and monthly reporting, and identifying account information for accuracy. To ensure compliance with state, federal, regulatory, investor, and bank guidelines, you will activate accounts into the appropriate status, compile and maintain accurate records, and work with attorneys, appraisal companies, title companies, investors, PMI networks, and customers as applicable. Your tasks will also include addressing customer inquiries through phone calls, emails, and standard mail as needed. In addition to these responsibilities, you will be required to adhere to policies and procedures to ensure compliance with bank, audit, regulatory, and investor guidelines. If you are a motivated and detail-oriented individual with excellent communication skills and a passion for client service, we encourage you to apply for this exciting opportunity.



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