Nutrition Services Representative

23 hours ago


Southfield, Michigan, United States TouchPoint Full time
Job Overview

We are seeking a highly skilled Nutrition Services Representative to join our team at TouchPoint. In this role, you will be responsible for securing patient meal selections and special requests via telephone or face-to-face interactions.

Key Responsibilities:
  • Foster positive relationships with patients, visitors, and healthcare professionals through excellent communication and interpersonal skills.
  • Offer alternatives to menu items as allowed on prescribed diets, taking into account food allergies, sensitivities, cultural, ethnic, and religious preferences.
  • Respond promptly to patient needs and concerns, resolving issues immediately or reporting them to supervisors as necessary.
  • Collaborate with nursing staff to ensure accurate diet prescriptions and meet patients' food needs.
Required Skills and Qualifications:
  • Prior customer service experience or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
Benefits:
  • Competitive hourly rate: $15.00 - $16.00 per hour.
  • A comprehensive benefits package, including medical, dental, vision, and life insurance.
  • Retirement plan options and flexible spending accounts.
  • Opportunities for career growth and professional development.
About Compass Group:

Compass Group is an equal opportunity employer committed to diversity and inclusion. We strive to create a workplace that values and respects the unique experiences and perspectives of all associates.



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