Support Services Representative

4 days ago


Southfield, Michigan, United States Brightwing Full time
About Brightwing

We are a dynamic company that values excellent customer service and team collaboration. As a Support Services Representative, you will be responsible for gathering critical case information and providing solutions to our clients.

Key Responsibilities:

  • Proactively reach out to potential clients to gather critical case information
  • Accurately document case facts and details using a custom database system
  • Collaborate with colleagues to evaluate and assign cases for internal or external referrals

Requirements:

  • Intermediate to advanced computer proficiency
  • Solid typing skills and ability to quickly adapt to new systems
  • Strong communication and customer service abilities

Salary: $55,000 - $70,000 per year, depending on experience.

Brightwing offers a comprehensive benefits package, including health insurance and paid time off.



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