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Assistant Department Manager

2 months ago

Tempe, Arizona, United States Reclectic Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Department Manager to join our team at Reclectic. As a key member of our store leadership team, you will be responsible for creating a customer-centric environment by supporting customer service, daily store objectives, and leading the team to achieve overall store goals.

Key Responsibilities
  • Customer Experience
    • Initiate conversations with customers to inform them of current promotions and happenings.
    • Contribute to a selling environment by connecting with multiple customers, sharing product information, and maintaining pricing.
    • Deliver a seamless shopping experience through understanding of product, pricing strategy, and utilization of technology.
    • Support customers with in-store pickup, including loading of furniture into vehicles.
  • Leadership and Team Management
    • Lead the store environment and customer experience by managing and adjusting the daily zone chart, driving sales, and maximizing productivity in all store areas.
    • Act as an elevated team member, exercising decision-making skills to enhance store experience.
    • Provide timely and specific employee feedback to create a culture of action and accountability.
  • Visual and Business Operations
    • Impact efficient processing and assist with product placement within a specialized area.
    • Maintain standards and cleanliness by supporting daily tasks to create the best possible store environment.
    • Support daily opening and closing procedures, ensuring product pricing and promotions are executed and signed accurately.
    • Adhere to store safety standards, inventory accuracy, reduction of product loss, and uphold all company policy and procedures to support store profitability.
  • Communication and Relationships
    • Participate in daily meetings and take initiative in communicating store objectives, goals, and accountability to store processes.
    • Check in with leadership to maintain communication and teamwork on completing store objectives, helping to inform associate teams.
    • Assist the associate team in their growth and problem-solving, supporting new hire onboarding in their orientation and zone training.
    • Hold employees accountable to scheduling and timecard company policy.
    Requirements
    • Leadership experience.
    • Excellent communication skills, able to set clear objectives and follow through.
    • Ability to work flexible hours, including nights, weekends, and holidays.