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Automotive Service Advisor

2 months ago

Watertown, Wisconsin, United States Kayser Automotive Group Full time
Job Overview

We are seeking a skilled Service Writer to provide exceptional customer service and ensure the highest level of quality in our automotive repair services.

Key Responsibilities
  • Meet with customers to determine their vehicle repair needs and provide personalized service
  • Build strong relationships with customers to increase satisfaction and loyalty
  • Oversee the repair process, ensuring timely completion and quality control
  • Monitor technician productivity and efficiency, making adjustments as needed
  • Participate in quality control initiatives to maintain our high standards
Requirements
  • High school diploma or equivalent
  • Valid commercial driver's license and clean driving record
  • Accredited training in service advisor skills and customer satisfaction
  • Automotive service advisor experience
  • Excellent communication and interpersonal skills
About Us

Kayser Automotive Group is a trusted provider of automotive services in Wisconsin, with a history dating back over 95 years. We value our customers and employees, and are committed to providing exceptional service and quality repairs.

We are an equal opportunity employer and welcome applications from diverse candidates.