Restaurant Operations Manager

2 days ago


Cuyahoga Falls, Ohio, United States Wingstop Full time

We are seeking an experienced and skilled Restaurant Shift Leader to join our team at Wingstop. As a key member of our restaurant staff, you will play a vital role in ensuring the smooth operation of our restaurant and providing exceptional dining experiences for our customers.

Job Overview

The successful candidate will be responsible for supervising and directing team members during their shift, maintaining a high level of performance, and delivering excellent customer service. This includes overseeing food preparation, cooking, and presentation to ensure quality and safety standards are met.

Key Responsibilities:

  • Team Leadership: Supervise and direct team members during your shift, ensuring they perform their duties effectively and efficiently.
  • Customer Service: Deliver exceptional customer service by greeting guests, taking orders, and resolving customer issues promptly and professionally.
  • Food Quality and Safety: Oversee food preparation, cooking, and presentation to ensure it meets quality and safety standards.
  • Shift Management: Maintain an organized and clean restaurant environment throughout the shift.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: Previous experience in a fast-food or restaurant environment is preferred.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and strong problem-solving skills.

Compensation: The salary range for this position is $13.00 - $18.00 per hour. Benefits include health insurance, profit sharing, and free meals.

About Us: We are a rapidly growing company with 17 locations in Northeast Ohio. Our mission is to provide exceptional customer service and quality food to our customers. If you are a motivated and skilled individual who shares our values, we encourage you to apply for this exciting opportunity.



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