Quality Assurance Lead

2 weeks ago

Salt Lake, Utah, United States Midland Garage Door Full time
Job Overview

Company: Midland Garage Door
Position: Quality Control Supervisor
Reports to: President
FLSA Status: Exempt


Position Summary:

The primary responsibility of this role is to oversee product quality and conduct testing related to quality assurance. This position will assist in the creation, execution, and assessment of initiatives aimed at ensuring a high-quality product and preventing defects from reaching customers. The Quality Control Supervisor will promote and conduct daily quality inspections to enhance quality across all operations at Midland Garage Door.


Key Responsibilities:
  1. Maintain a comprehensive database of current and historical quality issues along with corrective measures.
  2. Provide daily support for manufacturing-related challenges, resolutions, and corrective actions.
  3. Enhance and track in-house quality issues and their resolutions.
  4. Evaluate manufacturing capacity and quality processes of suppliers to ensure they meet production requirements.
  5. Facilitate the approval process for new parts from suppliers.
  6. Assist in the development and communication of standard operating procedures for production.
  7. Lead root cause analysis initiatives to address ongoing quality issues.
  8. Conduct quality control meetings to foster a culture centered on quality.
  9. Perform inspections of incoming parts as necessary.
  10. Calibrate small hand tools and measuring instruments, collaborating with third parties for high-level calibrations.
  11. Verify that certifications of incoming materials comply with specifications.
  12. Conduct product testing to ensure reliability and compliance.
  13. Support and identify opportunities for continuous improvement projects.
  14. Guide the Quality Control team towards optimal performance.
  15. Approve time and attendance for QC team members.
  16. Conduct wind load testing of garage doors to ensure code compliance.

Additional Duties:
  1. Perform other tasks and responsibilities as assigned by management.

Required Competencies:
  • Excellent written and verbal communication skills.
  • Strong interpersonal abilities to build trust and relationships with factory personnel.
  • High integrity, strong work ethic, and attention to detail.
  • Proficient in computer skills, particularly with Microsoft Office; ERP experience is a plus.
  • Exceptional organizational skills and follow-through.
  • Ability to work independently with minimal supervision.

Supervisory Duties:
  • Responsible for the development and training of all QC staff, ensuring they receive adequate training throughout their tenure.
  • Exemplify values of Quality, Service, and Integrity, ensuring all QC employees embody these principles.
  • Screen applicants to align with Midland's values during the hiring process and develop onboarding plans for new QC staff.
  • Motivate and coach employees to achieve their full potential.
  • Conduct performance reviews and manage wage structures for QC employees.
  • Establish quality assurance programs and set performance standards, holding employees accountable.
  • Foster a culture of leadership development by identifying potential leaders and creating development plans.

Qualifications:

High School diploma with a minimum of 3 years of experience in a related field, or an equivalent combination of education and experience to effectively perform the essential duties outlined above.


Equipment/Software Proficiency:
  • Microsoft Office Suite
  • ERP Systems
  • SolidWorks
  • General Office Equipment
  • Multi-Line Phone Systems

Midland Garage Door is an equal opportunity employer and is committed to creating a diverse environment. We do not discriminate based on race, color, religion, national origin, citizenship status, ancestry, age, sex, sexual orientation, marital status, physical or mental disability, military status, or any other characteristics protected by law.

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