Part Time Teller

2 days ago


Oxon Hill, Maryland, United States PNC Financial Services Group Full time
Job Overview

PNC Financial Services Group is seeking a highly skilled and customer-focused Part Time Teller to join our Retail Branch organization. As a key member of our team, you will provide exceptional customer service, accurately process high-volume customer banking transactions, and develop banking product referral opportunities through strong customer relationship skills.

Key Responsibilities
  • Deliver a unique customer experience aimed at improving customer financial well-being and creating loyalty while increasing share of wallet.
  • Process a variety of customer interactions, educating customers on alternatives available for their financial interactions.
  • Identify banking opportunities during customer interactions and refer as appropriate.
  • Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
  • Apply product and procedural knowledge to solve customer problems.
Requirements
  • Customer-focused with knowledge of values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
  • Ability to assess and manage risks associated with business objectives and activities to ensure adherence to and support PNC's Enterprise Risk Management Framework.
Preferred Skills
  • Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales.
Competencies
  • Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs.
Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include medical/prescription drug coverage, dental and vision options, employee life insurance, 401(k) with PNC match, pension and stock purchase plans, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.

Equal Employment Opportunity

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.


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