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HVAC Support Specialist

2 months ago

Jackson, Mississippi, United States Mississippi Dept of Employment Full time

The Mississippi Department of Employment Security is a government agency responsible for helping Mississippians find employment. Our mission is to connect qualified job seekers with employers through our network of WIN Job Centers. We also provide job training and resources to help individuals develop the skills they need to succeed in the job market.

Key Responsibilities:

  • Assist customers with HVAC-related inquiries and issues
  • Provide excellent customer service and support
  • Work collaboratively with colleagues to achieve team goals
  • Stay up-to-date with industry developments and best practices

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Ability to work in a fast-paced environment
  • Strong communication and problem-solving skills