Desktop Support Specialist
2 days ago
We are seeking a skilled Desktop Support Specialist to join our team at CAI. As a key member of our IT department, you will be responsible for providing remote hardware and software support to our clients.
Key Responsibilities:- Provide level 2 technical support to over 110 veterinarian clinics and hospitals
- Respond professionally and courteously to all service requests and areas of the business entities
- Monitor work queues, open, update, and close ServiceNow incidents
- Thoroughly and accurately document the details of user requests or issues, including diagnostic steps performed and the resolution provided
- Act as a single point of contact for users of the Information & Technology Department, directing questions and reporting problems regarding services
- Install desktop hardware/peripherals and printers
- Install individual software packages as needed for all users
- Use imaging software to expedite large equipment rollouts
- Support other satellite offices, such as various clinical sites
- Keep system information up to date in the ticketing system for asset tracking
- Rotate on-call schedule with the rest of the team
- Install and support various Veterinary Practice Management Software
- Assist C-level executives, Directors, Doctors, nurses, etc.
- Bachelor's degree in a technical discipline
- 5 years of professional work experience
- Experience supporting Telecom
- Proficiency in MDM, O365 troubleshooting, and user management
- Knowledge of data communication and network concepts, principles, and fundamentals
- Relevant experience or strong aptitude for building or supporting data networks
- Proficiency with LAN, WAN/MAN, data center networks, or wireless networks
The ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards. Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor.
CAI is an equal opportunity employer and welcomes applications from diverse candidates. If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to https://www.cai.com/contact-us or (888) 824 – 8111.
-
Technical Support Specialist
1 day ago
Jackson, Mississippi, United States Canopy Full timeJob Title: Technical Support SpecialistCanopy is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to staff members, troubleshooting and resolving technical issues, and ensuring the smooth operation of our computer systems.Key...
-
Help Desk Specialist
5 days ago
Jackson, Mississippi, United States RICEFW Technologies Full timeJob Title: Help Desk SpecialistRICEFW Technologies is seeking a skilled Help Desk Specialist to join our team. As a Help Desk Specialist, you will be the primary point of contact for our customers, providing technical support and assistance with a range of IT-related issues.Key Responsibilities:Provide technical support and assistance to customers via phone,...
-
IT Support Specialist
4 weeks ago
Jackson, Mississippi, United States Smartech Full timeJob Overview At Smartech, we're seeking a highly motivated IT contractor to join our team as a Field Service Representative. As a key member of our field service team, you'll be responsible for providing top-notch technical support to our clients. Responsibilities * Provide technical support to clients in a fast-paced field service environment * Perform...
-
Helpdesk Support Specialist
4 weeks ago
Jackson, Mississippi, United States HexaQuEST Global, Inc. Full timeJob Title: Helpdesk - Help Desk Support TechnicianAt HexaQuEST Global, Inc., we are seeking a highly skilled and experienced Helpdesk Support Technician to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our customers, ensuring their issues are resolved efficiently and effectively.Job...
-
Help Desk Support Specialist
2 weeks ago
Jackson, Mississippi, United States Lorven Technologies Full timeJob Summary: Lorven Technologies is seeking a skilled Help Desk Support Technician to join our team. As a key member of our IT support team, you will be responsible for providing top-notch support to our customers, both remotely and onsite. Your expertise in desktop/laptop repair and troubleshooting, software installation, hardware implementation, and active...
-
Help Desk Support Specialist
1 day ago
Jackson, Mississippi, United States InterSources Full timeJob Title: Help Desk Support TechnicianLocation: Jackson, MSRate: CompetitiveJob DescriptionWe are seeking a skilled Help Desk Support Technician to join our team at InterSources Inc. As a Help Desk Support Technician, you will be the primary point of contact for our customers, providing technical support and assistance with various IT-related issues.Key...
-
IT Support Specialist
1 week ago
Jackson, Mississippi, United States Smartech Full timeJob Title: IT Service TechnicianAt Smartech, we are seeking a highly motivated and experienced IT Service Technician to join our team. As a key member of our field service team, you will be responsible for providing top-notch technical support to our clients.Job Summary:The IT Service Technician will be responsible for performing routine maintenance and...
-
IT Support Specialist
2 weeks ago
Jackson, Mississippi, United States Smartech Full timeJob Title: IT Service TechnicianAt Smartech, we're seeking a highly motivated IT contractor to join our team as an IT Service Technician. As a key member of our field service team, you'll be responsible for providing top-notch technical support to our clients.Job SummaryWe're looking for a skilled IT professional with a strong background in hardware...
-
Helpdesk Support Specialist
3 weeks ago
Jackson, Mississippi, United States HexaQuEST Global, Inc. Full timeJob Title: Helpdesk - Help Desk Support TechnicianAbout the Role:We are seeking a highly skilled and experienced Help Desk Support Technician to join our team at HexaQuEST Global, Inc. As a Help Desk Support Technician, you will be the primary point of contact for our customers, providing technical support and assistance via phone, email, and remote...
-
Help Desk Support Specialist
2 weeks ago
Jackson, Mississippi, United States HexaQuEST Global, Inc. Full timeJob Description:The Mississippi Department of Education is seeking a highly skilled Help Desk Support Technician to join their team. As a key member of the IT department, this individual will provide top-notch technical support to end-users, ensuring seamless access to the World-Class Data System.The ideal candidate will possess excellent communication...
-
Help Desk Support Specialist
3 weeks ago
Jackson, Mississippi, United States Lorven Technologies Full timeJob Summary: Lorven Technologies is seeking a skilled Help Desk Support Technician to provide top-notch support to our customer base. As a key member of our team, you will be responsible for delivering exceptional IT support, both remotely and onsite. Key Responsibilities: • Provide all levels of support to our customers, including desktop/laptop repair...
-
Computer Systems Specialist
2 weeks ago
Jackson, Mississippi, United States University of Mississippi Medical Center Full timeJob SummaryWe are seeking a skilled End User Computer Specialist Intermediate to join our team at the University of Mississippi Medical Center. The successful candidate will provide accurate, timely, and creative solutions to end-user computer and networking problems of moderate to complex nature.Key ResponsibilitiesProvide services encompassing end-user...
-
Technical Support Specialist
2 weeks ago
Jackson, Mississippi, United States Avacend Full timeJob OverviewAvacend is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical assistance and support to our customers, ensuring that their computer systems and telecommunication equipment are functioning properly.Key ResponsibilitiesProvide technical support and troubleshooting...
-
IT Support Specialist
3 weeks ago
Jackson, Mississippi, United States Insight Global Full timeIT Services SpecialistAs a key member of our IT team, you will provide essential technical support and services to our user community, including all Executive staff and the C-Suite team.Responsibilities:Diagnose and resolve technical issuesInstall and configure hardware and softwareDeploy and manage IT Asset ManagementFacilitate the onboarding of new...
-
Administrative Support Specialist
4 weeks ago
Jackson, Mississippi, United States Business Support Services of Salem Full timeJob SummaryBusiness Support Services of Salem is seeking a skilled Court Reporter to provide verbatim reporting of Social Security hearings for the Office of Hearings Operations (OHO).Key ResponsibilitiesEquipment Setup: Ensure that testimony given by attendees is properly recorded by setting up the recording equipment.Transcription: Produce a complete,...
-
Laboratory Support Specialist
3 weeks ago
Jackson, Mississippi, United States The Henry Ford Health System Full timeJob SummaryWe are seeking a skilled Laboratory Support Specialist to join our team at The Henry Ford Health System. As a key member of our laboratory team, you will be responsible for performing a variety of laboratory support procedures, including specimen collection, order entry, processing, point of care testing, and transport of laboratory specimens.Key...
-
IT Support Specialist
2 weeks ago
Jackson, Mississippi, United States Insight Global Full timeKey Responsibilities:As a Service Desk Specialist with Insight Global, you will be responsible for providing technical support to employees at a large manufacturing client in the Lexington/Jackson TN area. Your primary duties will include installing, diagnosing, repairing, maintaining, and upgrading all hardware, related equipment, and software to ensure...
-
Client Support Specialist
1 month ago
Jackson, Mississippi, United States State of Mississippi Full timeJob SummaryWe are seeking a highly skilled Client Support Specialist to join our team at the State of Mississippi. As a Client Support Specialist, you will be responsible for providing technical support and assistance to our clients, ensuring that their needs are met and that they have a positive experience with our services.Key ResponsibilitiesProvide...
-
Laboratory Support Specialist
1 month ago
Jackson, Mississippi, United States Henry Ford Health Full time**Job Summary**We are seeking a highly organized and detail-oriented Laboratory Support Specialist to join our team at Henry Ford Allegiance Hospital. As a Laboratory Support Specialist, you will play a critical role in ensuring the smooth operation of our laboratory services.**Key Responsibilities**Prepare patient specimens for laboratory testing, with a...
-
Help Desk Support Specialist
2 weeks ago
Jackson, Mississippi, United States RICEFW Technologies Inc Full timeJob Title: Help Desk Support SpecialistJob Summary: We are seeking a highly skilled Help Desk Support Specialist to join our team at RICEFW Technologies Inc. As a Help Desk Support Specialist, you will be responsible for providing technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware.Key...