Shift Manager

4 days ago


Grand Junction, Colorado, United States DND Groups, Inc. Full time
About the Role

We are seeking a motivated and experienced Shift Manager to join our team at DND Groups, Inc. in Grand Junction, Colorado. As a Shift Manager, you will play a key role in supporting our General Manager and Assistant Manager in executing restaurant operations during scheduled shifts.

Key Responsibilities
  • Assist in executing specific aspects of restaurant operations, including customer service, product preparation, and cash accountability.
  • Build strong relationships with crew members to foster a positive and productive work environment.
  • Assist in training and coaching crew members to develop their skills and knowledge.
  • Model company policies and procedures for crew members and encourage teamwork to achieve exceptional service, performance, and safety standards.
  • Exceed guest expectations by providing high-quality service, a clean environment, and a warm and welcoming atmosphere.
  • Handle customer complaints in a prompt and professional manner.
  • Ensure the restaurant is adequately organized and staffed during peak and non-peak periods.
Requirements
  • High School diploma or equivalent required.
  • Minimum 6+ months of high-volume quick service restaurant experience required.
  • Ability to perform the functions of each crew position, including customer service, product preparation, and cash accountability.
  • Possesses leadership qualities necessary to coach crew members on restaurant policies, standards, and customer service.
  • Strong knowledge and application of safe food handling practices.
  • ServSafe certified or approved equivalent.
  • Strong hospitality and customer service skills.
  • Ability to work in and out of different temperature ranges, stand for long periods of time, and lift up to 50 pounds.
Benefits and Compensation
  • Flexible schedule
  • Paid training
  • Employee discount
  • Hourly Pay: $15.00 to $15.50 per hour
  • Hours Available: 20 to 35 hours per week

DND Groups, Inc. is an equal opportunity employer and is committed to creating an inclusive work environment that values diversity and promotes equal employment opportunities for all candidates and employees.



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