PenFed Credit Union Member Services Representative
4 weeks ago
PENFED Credit Union is a dynamic and growing organization seeking a highly motivated and customer-focused Credit Union Member Service Representative to join our team in Omaha, Nebraska.
The successful candidate will be responsible for providing exceptional member service by answering incoming calls, responding to emails, and resolving member inquiries in a timely and professional manner.
Key Responsibilities:
- Answering inbound calls from members and responding to their inquiries in a timely and professional manner.
- Processing member transactions accurately and efficiently, while maintaining the highest level of security and confidentiality.
- Upselling and cross-selling products and services to members, increasing revenue growth and promoting business growth.
- Resolving member complaints and issues in a fair, consistent, and respectful manner.
- Maintaining accurate records of member interactions, transactions, and correspondence.
Benefits:
- Paid time off and holidays.
- 401(k) matching program.
- On-site fitness facilities at our larger locations.
- Comprehensive health insurance options.
- Discounts on banking products and services.
Estimated Salary: $20-$22 per hour, depending on education and relevant work experience.
-
Customer Service Representative
2 weeks ago
Magstatt-le-Bas, Grand Est, United States PENFED Credit Union Full timeAbout Us: Established in 1935, PENFED Credit Union is a leading financial institution with over 2.8 million members and $36 billion in assets. We provide our employees with a lucrative benefits package including robust medical, dental, and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger...
-
Magstatt-le-Bas, Grand Est, United States PENFED Credit Union Full timePENFED Credit Union Job Opportunity: We are a leading credit union in Omaha, Nebraska, seeking a highly motivated and customer-focused Credit Union Member Service Representative to join our team. The successful candidate will be responsible for providing exceptional member service by answering incoming calls, responding to emails, and resolving member...
-
Member Service Professional
2 weeks ago
Magstatt-le-Bas, Grand Est, United States PENFED Credit Union Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at PENFED Credit Union. As a key member of our service center, you will be responsible for providing exceptional customer service by answering incoming calls, resolving issues, and educating members on various products and services.This role requires strong...
-
PenFed Credit Union Member Services Specialist
2 weeks ago
Magstatt-le-Bas, Grand Est, United States PENFED Credit Union Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Omaha. The successful candidate will provide best-in-class member service, answer incoming calls, and resolve member inquiries in a timely and professional manner.This is an exciting opportunity to join a dynamic team that...
-
Omaha Call Center Representative
4 weeks ago
Magstatt-le-Bas, Grand Est, United States PENFED Credit Union Full timeAbout the RoleAs a Customer Service Representative at PenFed Credit Union, you will play a critical role in delivering exceptional customer experiences to our members. This is a dynamic and fast-paced environment where no two days are the same, and you will have the opportunity to grow and develop your skills in a supportive and collaborative team.Your...
-
Customer Service Representative
2 weeks ago
Magstatt-le-Bas, Grand Est, United States PENFED Credit Union Full timeAbout the Role">As a Customer Service Representative with PenFed Credit Union, you will play a vital role in delivering exceptional member service and ensuring a positive experience for our valued customers.The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a passion for helping others.You...
-
Financial Services Specialist
2 weeks ago
Magstatt-le-Bas, Grand Est, United States PENFED Credit Union Full timeSalary and Benefits: The estimated salary for this Customer Service Representative role is between $19-$22 per hour, depending on education and relevant work experience. With over 2.8 million members and $36 billion in assets, PENFED Credit Union offers a comprehensive benefits package to its employees. This includes medical, dental, and vision plans, paid...
-
Customer Experience Ambassador
2 weeks ago
Magstatt-le-Bas, Grand Est, United States PENFED Credit Union Full timeJob DescriptionWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at PenFed Credit Union in Omaha, Nebraska. As a key member of our call center team, you will be responsible for providing exceptional customer service to our members via phone, email, and chat. Your primary goal will be to ensure that every...
-
Member Experience Specialist
2 weeks ago
Magstatt-le-Bas, Grand Est, United States PENFED Credit Union Full timeOverview of the PositionWe are looking for a skilled Member Experience Specialist to join our team at PENFED Credit Union. In this role, you will work closely with our members to understand their needs and provide tailored solutions that meet their financial goals. Your excellent communication skills and attention to detail will make all the difference in...
-
Customer Service Ambassador
2 weeks ago
Magstatt-le-Bas, Grand Est, United States PENFED Credit Union Full timeAbout the RoleAt PENFED Credit Union, we are seeking a highly motivated and customer-focused Customer Service Ambassador to join our team. As a key member of our service center, you will play a vital role in delivering exceptional member experiences through personalized support and expert product knowledge.
-
Omaha Customer Support Expert
2 weeks ago
Magstatt-le-Bas, Grand Est, United States PENFED Credit Union Full timeOverview of ResponsibilitiesAnswer inbound calls from members, responding to their inquiries and resolving their issues in a timely and professional manner.Provide accurate and up-to-date information about PenFed products and services, as well as any account or loan-related details.Responsible for updating member records and documenting all interactions via...
-
Member Experience Specialist
2 weeks ago
Magstatt-le-Bas, Grand Est, United States Pentagon Federal Credit Union Full timeWe're seeking a skilled Member Experience Specialist to join our team at Pentagon Federal Credit Union. As a key member of our operations, you will provide exceptional service to our members through accurate and timely completion of transactions regarding PenFed deposit, credit cards, and loan products.Key Responsibilities:Answer inbound member calls and...
-
Financial Services Representative
18 hours ago
Magstatt-le-Bas, Grand Est, United States FOUR POINTS FEDERAL CREDIT UNION Full timeJob DescriptionThe Relationship Specialist II is a key role in promoting, advocating, and delivering credit union products and services to current and prospective members. This position will be responsible for determining the member's immediate and unperceived needs by actively promoting, advocating, and delivering all deposit products and services including...
-
Relationship Development Specialist
16 hours ago
Magstatt-le-Bas, Grand Est, United States FOUR POINTS FEDERAL CREDIT UNION Full timeMain ResponsibilitiesThe Relationship Specialist II will have various responsibilities including representing the Credit Union in meeting a broad range of financial service needs. With little or no supervision, they will be responsible for providing service and cross-sell related products and services to existing and prospective members. Interaction may...
-
Customer Service Ambassador
2 weeks ago
Magstatt-le-Bas, Grand Est, United States Pentagon Federal Credit Union Full timePentagon Federal Credit Union is looking for a highly motivated Customer Service Ambassador to deliver outstanding member experiences. In this role, you will be the primary point of contact for our members, providing assistance with transactions and answering questions about our products and services.About the Role:You will work closely with our sales and...
-
Member Service Representative
19 hours ago
Gondrecourt-le-Château, Grand Est, United States Affinity Plus Federal Credit Union Full timeCompany OverviewAffinity Plus Federal Credit Union is a leading financial institution dedicated to providing exceptional member experiences. We strive to create a unique and inclusive work environment that fosters growth and well-being.Job SummaryWe are seeking a highly skilled Member Advisor to join our team. This role will involve interacting with members...
-
Customer Service Representative
4 weeks ago
Gondrecourt-le-Château, Grand Est, United States TruStone Financial Credit Union Full timeJob DescriptionEstimated Salary: $18.50 per hourThis Part Time Financial Associate role at TruStone Financial Credit Union involves welcoming members into the branch and providing exceptional, helpful service that promotes a positive financial well-being.Key Responsibilities:- Provide friendly, helpful service to members.- Meet established credit union and...
-
Credit Union Expert
1 day ago
Magstatt-le-Bas, Grand Est, United States Centris Full timeJoin Our TeamCentris is seeking a highly motivated and detail-oriented individual to join our team as a Bilingual Collector. If you possess excellent communication skills, a passion for helping others, and a commitment to delivering exceptional results, we encourage you to apply.About the RoleThis position involves working closely with internal and external...
-
Member Support Expert
4 weeks ago
Magstatt-le-Bas, Grand Est, United States Centris Full time**Unlock Your Potential with Centris Federal Credit Union**We're seeking a talented and customer-focused individual to fill the role of Contact Center Representative. As a key member of our team, you'll have the opportunity to develop your skills and advance your career in the financial industry.**Job Summary:**Provide exceptional service to our members...
-
Customer Service Representative
4 weeks ago
Magstatt-le-Bas, Grand Est, United States Centris Full timeCompany Overview">Centris Federal Credit Union is a leading financial institution dedicated to providing exceptional service to its members. Our mission is to empower financial success through innovative solutions and personalized support.">Salary">The estimated salary for this position is $17 - $19 per hour, with opportunities for bonuses and promotions in...