Customer Service Ambassador

7 days ago


MagstattleBas, Grand Est, United States Pentagon Federal Credit Union Full time

Pentagon Federal Credit Union is looking for a highly motivated Customer Service Ambassador to deliver outstanding member experiences. In this role, you will be the primary point of contact for our members, providing assistance with transactions and answering questions about our products and services.

About the Role:

  • You will work closely with our sales and marketing teams to promote our products and services
  • You will be responsible for resolving member complaints and concerns in a professional and courteous manner
  • You will stay up-to-date on product knowledge and features to provide informed guidance to our members

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • At least 2 years of customer service experience in a financial institution or related industry
  • Excellent communication and problem-solving skills


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