Technical Service Operations Manager
19 hours ago
Estimated Salary: $85,000 - $115,000 per year
About the CompanyNew Tech Global (NTG) Staffing is a leading staffing agency specializing in technical placements. We're currently searching for an experienced Technical Service Operations Manager to oversee our technical service team.
Job ResponsibilitiesThis role involves guiding our technical service processes and systems to improve efficiency and user-friendliness for customers. The successful candidate will manage a team of technical service representatives providing remote assistance to customers.
We seek an accomplished professional with 10+ years of experience in technical service management, including expertise in HVAC, plumbing, and electrical systems. Strong analytical and problem-solving skills are essential.
In this position, you'll work collaboratively with our Technical Services Department to maintain high technical service levels and enforce standards according to customer needs.
Key Qualifications- Bachelor's degree in Engineering or a relevant discipline
- At least 10 years of technical service management experience
- Excellent leadership and communication skills
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