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Assistant Community Association Manager

2 months ago


Chicago, Illinois, United States FirstService Residential Full time
{"Job Overview": "As a key member of our team, you will provide administrative support to our Community Association Manager, ensuring timely completion of assigned duties and projects. Your expertise in lease administration, income/expense management, and resident relations will be invaluable in delivering exceptional service to our clients.", "Responsibilities": "
  • Organize and maintain homeowner and administrative files, performing annual association file cleanout in accordance with our standardized system.
  • Manage and process all leases, including uploading to Connect and tracking through the Master Lease List.
  • Provide exceptional service to residents, vendors, staff, and colleagues, with knowledge and enforcement of the Community Governing Documents.
  • Assemble Board Packets in a clean, orderly, and professional fashion.
  • Generate required association and management reports as instructed by the Community Manager.
  • Coordinate moves, deliveries, staging, and resident contractors for elevator use, collecting move fees and deposits, and obtaining necessary documents and insurance.
  • Print and distribute monthly newsletters, uploading documents to Connect and the Community Website.
  • Monitor and address resident disputes, building a positive relationship between residents and management.
", "Requirements": "
  • Active Community Association Manager license in the state of Illinois.
  • Excellent communication and interpersonal skills, with the ability to work effectively with coworkers, clients, and others.
  • High energy and ability to multi-task/prioritize different projects.
  • Superior oral and written communication skills.
  • Community management experience or equivalent professional experience in a related field strongly preferred.
", "What We Offer": "As a full-time associate, you will be eligible for comprehensive benefits, including medical, dental, vision, life insurance, short-term and long-term disability, legal, identity theft, and pet insurance. You will also be eligible for company-paid life insurance, employee assistance program benefits, paid time off, paid holidays, tuition reimbursement, and a 401(k) with company match.", "Disclaimer": "The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.", "Language": "en-US"}