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Retail Customer Service Representative

1 month ago


Corpus Christi, Texas, United States Sam's Club Full time
Job Summary:

As a Retail Customer Service Representative at Sam's Club, you will play a vital role in ensuring our members have an exceptional shopping experience. Your primary responsibility will be to provide top-notch customer service, answering questions, and resolving issues in a timely and professional manner. You will also be responsible for maintaining a clean and organized store environment, restocking shelves, and performing other tasks as needed.

Key Responsibilities:
  • Provide exceptional customer service, responding to member inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, restocking shelves and performing other tasks as needed.
  • Process member purchases, handling cash, credit card transactions, and other payment methods.
  • Assist members with finding products, answering questions, and providing recommendations.
  • Work collaboratively with other team members to achieve sales goals and provide excellent customer service.

Requirements:
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.

What We Offer:
  • Competitive hourly wage.
  • Performance-based bonus awards.
  • Opportunities for career advancement.
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • 401(k) and stock purchase plans.

Why Join Our Team:
  • Opportunity to work with a dynamic and growing company.
  • Collaborative and supportive work environment.
  • Opportunities for professional growth and development.
  • Competitive compensation and benefits package.