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Retail Customer Service Representative
1 month ago
As a Retail Customer Service Representative at Sam's Club, you will play a vital role in ensuring our members have an exceptional shopping experience. Your primary responsibility will be to provide top-notch customer service, answering questions, and resolving issues in a timely and professional manner. You will also be responsible for maintaining a clean and organized store environment, restocking shelves, and performing other tasks as needed.
Key Responsibilities:
- Provide exceptional customer service, responding to member inquiries and resolving issues in a timely and professional manner.
- Maintain a clean and organized store environment, restocking shelves and performing other tasks as needed.
- Process member purchases, handling cash, credit card transactions, and other payment methods.
- Assist members with finding products, answering questions, and providing recommendations.
- Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
Requirements:
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work a variety of shifts, including evenings, weekends, and holidays.
- Strong communication and interpersonal skills.
- Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer:
- Competitive hourly wage.
- Performance-based bonus awards.
- Opportunities for career advancement.
- Comprehensive benefits package, including medical, dental, and vision coverage.
- 401(k) and stock purchase plans.
Why Join Our Team:
- Opportunity to work with a dynamic and growing company.
- Collaborative and supportive work environment.
- Opportunities for professional growth and development.
- Competitive compensation and benefits package.