Customer Service Representative

4 days ago


Corpus Christi, Texas, United States Texas Wood Supply Full time

Job Title: Customer Service Representative

Job Description

At Texas Wood Supply, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and in-person
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide product information and recommendations to customers
  • Process customer orders and ensure timely delivery
  • Collaborate with internal teams to resolve customer issues

Requirements:

  • High School Diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

Physical Demands:

  • Ability to lift up to 25 pounds

Knowledge and Skills:

  • Basic computer skills and knowledge of Microsoft Office
  • Ability to read and write English

Compensation:

  • Hourly rate ranging from $15-$18


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