Customer Service Representative

4 days ago


Corpus Christi, Texas, United States Hicks Automotive Group Full time
About Us

Ed Hicks Nissan, part of the Hicks Automotive Group, has been a trusted name in the community since 1973. Our commitment to excellence and customer satisfaction has driven our rapid growth and success. We're looking for a talented individual to join our team as a Customer Service Representative.

Benefits
  • Medical, Dental, & Vision Insurance
  • Life Insurance
  • 401(K) Plan
  • Paid Training - Sales & Service
  • Paid Vacation
  • Paid Holidays
  • Employee Discounts on products & services
  • Saturday lunches

Responsibilities
  • Answer dealership group phones, greet and receive prospects and customers
  • Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson
  • Work cooperatively with the sales and other internal teams
  • Communicate with callers and visitors in a professional, friendly, and efficient manner
  • Type memos, correspondence, reports, and other documents
  • Assist in scheduling and confirming sales appointments
  • Other duties as assigned

Qualifications
  • Excellent listening/communication skills, outgoing and positive personality
  • Punctual nature and ability to handle schedule flexibility and dynamic work environment
  • Professional appearance and eager to improve on all aspects
  • Valid driver's license and clean driving record
  • Must be able to pass a background check and drug test

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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