Front Desk Team Member
4 weeks ago
Standiford Veterinary Center is seeking a skilled and detail-oriented Front Desk Team Member to join our team. As a key member of our front office operations, you will be responsible for delivering exceptional customer service to pet owners, scheduling appointments, and maintaining accurate records.
About the Position
This is a full-time position with a competitive salary range of $17.50-$20.24 per hour. You will work in a dynamic environment that encourages learning and growth, with opportunities to develop your skills and expertise. Our team is passionate about providing outstanding care to pets and their owners, and we are committed to making a positive impact in our community.
Key Responsibilities
- Deliver exceptional customer service to pet owners, responding to inquiries and resolving issues in a timely and professional manner
- Schedule appointments, maintain accurate records, and process payments
- Maintain a clean and organized front office area, ensuring a welcoming environment for clients
- Educate clients on wellness plans, pet insurance, and other services offered by Standiford Veterinary Center
- Perform data entry tasks, including recording client information and updating patient records
Requirements
- 1 year of experience in veterinary practice or human medical practice (preferred)
- 2 years of customer service experience (minimum required)
- Proficiency in computer software, including email, word processing, and spreadsheet applications
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
What We Offer
- Competitive salary range of $17.50-$20.24 per hour
- Comprehensive benefits package, including medical, dental, and vision insurance options
- 401K plan with company match
- Flexible spending account and health savings account options
- Long-term disability and short-term disability coverage
- Complimentary life insurance and personal pet discounts
- Paid time off and holidays
- Company-sponsored employee assistance program (EAP)
About Us
Standiford Veterinary Center is a proud United Veterinary Care Partner hospital, dedicated to improving the lives of pets and people in our community. We value our team members and provide opportunities for growth and development, so if you are a motivated and compassionate individual who shares our passion for animal care, we encourage you to apply.
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