Front Desk Sales Specialist
1 week ago
At Grand Fitness Management LLC, we value our employees and strive to create a positive work environment that promotes growth, learning, and teamwork. Our commitment to excellence extends beyond our services to include our treatment of each other.
Job SummaryThis Front Desk Associate position offers an exciting opportunity to join our dynamic team and contribute to the success of our business. As a key point of contact for our members and guests, you will be responsible for delivering exceptional service, resolving issues, and maintaining a clean and safe environment.
Responsibilities- Provide superior customer service to members, guests, and prospective customers.
- Resolve member complaints and escalate issues to management when necessary.
- Assist in promoting our Judgement Free Zone by fostering a supportive community environment.
- Maintain accurate records and perform membership-related tasks efficiently.
To be successful in this role, you should possess:
- 6-12 months of experience in a customer service environment.
- Must be 18 years of age.
- Willingness to become CPR/AED certified (training provided).
- Basic computer proficiency.
- Ability to lift up to 50 pounds.
- Ability to walk and stand for prolonged periods.
- Ability to continuously talk in person or on the phone during shifts.
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