Front Office Coordinator

3 days ago


Plano, Texas, United States US Oncology Network-wide Career Opportunities Full time
Front Desk Coordinator

At US Oncology Network-wide Career Opportunities, we are seeking a highly skilled and detail-oriented Front Desk Coordinator to join our team.

The ideal candidate will have excellent communication and organizational skills, with the ability to multitask and work effectively in a fast-paced environment.

Key Responsibilities:
  • Coordinate all front office work and patient flow activities
  • Answer telephone calls and assist callers with questions or concerns
  • Maintain accurate, real-time physician/clinic schedules
  • Enter patient insurance and demographic information into the patient accounting system
  • Review patient balances and insurance coverage levels
  • Perform check-out tasks, including scheduling patients for follow-up appointments
  • Balance receipts daily and reconcile daily work
  • Create office-based claims
  • Confirm referrals are current and in the chart
  • Maintain the Workflow dashboard
Requirements:
  • Knowledge of patient registration and insurance verification procedures
  • Knowledge of medical terminology
  • Knowledge of grammar, spelling, and punctuation
  • Skill in operating a computer, copy machine, fax machine, scanner, and multi-line telephone
  • Skill in multi-tasking and preparedness to cover other front office and clinic functions
  • Ability to speak clearly, concisely, and compassionately
  • Ability to read, understand, and follow oral and written instruction
  • Ability to establish and maintain effective working relationships
Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations, and other conditions common to an oncology/hematology clinic environment may occur.



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