Facilities and Customer Experience Specialist

7 days ago


Louisville, Kentucky, United States SF BRAND CO LLC Full time
About the Role

As a Front Desk Staff member at MPower6, you will be the first point of contact for our members, setting the tone for their overall experience.

We are looking for a highly organized and detail-oriented individual with excellent communication skills, who can provide exceptional customer service and support.

Responsibilities include:

  • Welcoming members and ensuring a smooth check-in process
  • Updating member information in MINDBODY accurately and efficiently
  • Addressing member inquiries and resolving any issues promptly
  • Contributing to maintaining a clean and tidy facility

We offer:

  • A competitive salary ranging from $50,000 - $65,000 per annum (dependent on experience)
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A collaborative and supportive work environment


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