Customer Retention Specialist

3 weeks ago


Louisville, Kentucky, United States RNR Tire Express and Custom Wheels - Louisville Full time
Job Description

As a Customer Retention Specialist at RNR Tire Express and Custom Wheels - Marion, you will play a critical role in maintaining our customer relationships. Your primary responsibility will be to contact customers whose Rental Agreements have expired and work with them to re-sell the agreement.

Key Responsibilities
  • Contact customers whose Rental Agreements have expired and determine their needs and expectations.
  • Develop and implement strategies to retain customers and increase revenue.
  • Work closely with the sales team to ensure seamless communication and collaboration.
  • Provide excellent customer service and support to drive customer satisfaction.
  • Meet or exceed monthly sales targets and other performance metrics.
Requirements

The ideal candidate should have prior experience as a sales agent, rental agent, account executive, account manager, or account collection specialist. A valid State Driver License with a clean driving history is also required.

Salary and Benefits

We offer competitive base pay, commissions, bonuses, and a complete benefits package, including a salary range of $40,000 - $60,000 per year.



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