HVAC Service Manager

4 weeks ago

Bozeman, Montana, United States Premier Systems Full time
About the Role

Premier Systems is seeking a highly skilled and experienced HVAC Service Manager to lead our Service Department. As a key member of our team, you will be responsible for managing the service team, handling customer interactions, and ensuring the highest level of customer satisfaction.

Key Responsibilities:

  • Delegating and directing service tasks, monitoring progress, and managing service members to meet team objectives and sales goals.
  • Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat business.
  • Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
  • Resolving service problems and improving service methods to increase the service department's productivity and customer satisfaction.

Requirements:

  • High school diploma or equivalent.
  • Valid MT Driver's License and clean driving record.
  • Universal EPA certification.
  • OSHA 30 certification.
  • Preferred 2 years of experience as an HVAC Service Technician.
  • Preferred 2 years of HVAC management experience or equivalent combination of education and experience.
  • Experience with HVAC wiring diagrams.
  • In-depth knowledge and understanding of HVAC and refrigeration systems.
  • Experience managing multiple schedules and projects.
  • Proficient in Microsoft Office and Google Suite.
  • Basic understanding of technical devices.
  • Strong decision-making abilities, verbal, and written communication skills.
  • Highly developed sense of integrity and commitment to customer satisfaction.
  • Excellent leadership skills to enhance productivity and standards of work produced.

What We Offer:

  • $75,000.00-$85,000.00 yearly.
  • Performance-based pay or bonus.
  • Medical, dental, and vision benefits.
  • Company vehicle.
  • Employee discount.
  • Flexible schedule.
  • Fuel card.
  • Health savings account.
  • Job training.
  • Open door policy.
  • Paid holidays and PTO.
  • Referral program.
  • Uniforms.

Why Choose Premier Systems?

We are a trusted partner in creating comfortable living and working environments throughout Montana's major cities. Our company culture is built on a shared commitment to excellence, and our team of managers and supervisors upholds a high standard of values that fosters an extraordinary environment characterized by care, growth, trust, and productivity.

We believe in the strength of unity and operate with an open-door policy, promoting transparent communication across all levels. Together, we work harmoniously, each member dedicated to the same goal, creating a workplace where collaboration thrives, ideas flourish, and every individual is valued.

We are an equal opportunity employer and welcome applications from qualified candidates who share our values and commitment to excellence.

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