Fire Suppression Equipment Specialist
7 days ago
About the Role
We are seeking a highly skilled and experienced Sprinkler System Maintenance Technician to join our team at Johnson Controls International. As a key member of our team, you will be responsible for ensuring the smooth operation of our fire suppression equipment and sprinkler systems.
Key Responsibilities
- Respond to service calls from our customers, including commercial, industrial, and residential applications, to diagnose and repair equipment malfunctions.
- Perform routine maintenance and repairs on sprinkler systems, including wet, dry, pre-action, deluge, and fire pumps.
- Read and interpret blueprints, diagrams, submittals, and operational manuals to ensure accurate diagnosis and repair of equipment.
- Provide exceptional customer service by communicating effectively with customers and district staff to ensure complete satisfaction.
- Electronically complete service acknowledgements with proper coding and obtain customer signatures.
- Participate in a scheduled on-call rotation to ensure 24/7 coverage.
- Perform other duties as assigned by management.
Requirements
- 5 years of documented experience in the fire sprinkler/suppression industry, with a strong background in reading and interpreting blueprints and operational manuals.
- High School Diploma or equivalent required.
- Ability to follow verbal and written instructions.
- Capable of performing physical labor, including carrying and moving equipment and tools up to 50-70 lbs.
- Able to work in unusual and sometimes difficult positions, such as climbing ladders, scaffolding, and high lift equipment up to 40 feet.
- Ability to work flexible hours, including weekends, to meet customer requirements.
- Able to participate in an on-call rotation schedule, including overnight travel.
- Demonstrate a high level of customer service.
- Maintain truck inventory to ensure timely response to customer needs.
- Ability to adhere to, implement, and follow safety guidelines and procedures.
- Strong organizational skills, positive attitude, and ability to learn quickly.
- Possess a valid driver's license and driving record that meets company requirements.
- Able to pass a pre-employment background and drug test.
- Must possess and retain current State Fire Protection License or Journeyman License valid.
Preferred Qualifications
- NICET Level II certification.
Johnson Controls International is an Equal Opportunity Employer
We are committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law.
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