Supports Coordinator

2 months ago

Atlanta, Georgia, United States Care Lync Full time

About Care Lync

Care Lync is a leading Social Services agency dedicated to providing exceptional Support Coordination services to individuals with Intellectual, Developmental, and Physical Disabilities, as well as Autism Spectrum Disorder. Our team of experienced professionals works closely with clients to understand their unique needs and develop personalized care plans that promote independence and community integration.

Job Summary

The Support Coordinator / Service Coordinator / Case Manager will play a vital role in our team, providing case management activities to meet the needs of clients assigned to the consolidated care team. This position requires the development of individualized care management plans, implementation of care plans through brokering and coordinating services, and monitoring and evaluation of clinical outcomes to ensure services are provided in a professional, comprehensive, and cost-effective manner.

Key Responsibilities

  • Complete assessments to identify participant needs and desires for service delivery.
  • Develop and modify Person-Centered Service Plans for each participant at least annually or when there is a significant medical or social change.
  • Ensure participant choice of providers by providing information for the participant to make a fully informed decision.
  • Ensure Behavioral Support Plan and Crisis Plan (if the participant has a Behavior Specialist) is consistent with the ISP.
  • Report all incidents of participant abuse, neglect, or exploitation immediately to supervisor/director.
  • Actively coordinate with other individuals and/or entities essential in the physical and/or behavioral care delivery for the participant, including other care coordinators, to ensure seamless coordination between physical, behavioral, and support services.
  • Responsible for researching and developing alternative solutions to participants' needs.
  • Ensures confidentiality regarding sensitive material and private health information of each individual served.
  • Attends required trainings and recertification classes.
  • Confers regularly with supervisor/director(s) to understand and consider factors such as participants' needs, abilities, learning levels, and physical limitations.
  • 50% travel to participants as needed.

Requirements

  • BS/BA degree in related coursework.
  • Minimum of 3 years related experience providing case management for individuals with Intellectual Disabilities, Autism Spectrum Disorders, or Physical Disabilities.
  • Experience with Microsoft Office and state-maintained databases.
  • Must maintain proficiency in company-sponsored training and certifications.
  • Maintain CPR/First Aid certification and updated state-related Clearances.
  • Successfully complete and maintain training courses as required or amended by program regulations.
  • Valid Driver's License including personal vehicle insurance coverage for liability and current vehicle registration, copies must be maintained on file with Care Lync.
  • Please specify if you are bi-lingual (English-Spanish).

Care Lync is an Equal Opportunity Employer

Care Lync is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, national origin, ancestry, age, sex, religious creed, or disability. We are an inclusive employer and welcome applications from diverse candidates.

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