Customer Service Representative

2 weeks ago


Homestead, Florida, United States Fresco y Mas Full time

About Fresco y Mas

Fresco y Mas is a leading retail company that offers a wide range of products and services to its customers. As a Customer Service Associate, you will play a crucial role in providing excellent customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities:

  • Provide continuous attention to customer needs and greet, assist, and thank customers in a prompt, courteous, and friendly manner.
  • Stock front-end products and perform cashier associate duties.
  • Perform pricing duties and address customer issues/complaints, resolving them to the full satisfaction of the customer.
  • Manage ACM lanes according to company standards and policies.
  • Ensure each self-checkout lane is properly opened and functioning.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to stand for long periods and move freely throughout the store.

What We Offer:

  • A competitive hourly rate.
  • A comprehensive training program to help you succeed in your role.
  • A fun and dynamic work environment.


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