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Insurance Customer Service Representative

2 months ago

Homestead, Florida, United States Aixa Hernandez - State Farm Agent Full time
Customer Service Representative Opportunity

We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional customer experiences that drive the growth of our successful insurance agency.

Responsibilities:

  • Establish and maintain strong customer relationships through prompt and accurate service.
  • Provide friendly and informative assistance to customers regarding insurance options, eligibility, coverages, and policy changes.
  • Use a customer-centric approach to educate customers about insurance products and services.
  • Collaborate with other team members to ensure seamless customer service and support.

Qualifications:

  • Dedicated to delivering exceptional customer service.
  • Excellent communication and interpersonal skills.
  • Proactive problem-solving and adaptability.

Benefits:

  • Competitive hourly pay and commission/bonus structure.
  • Opportunities for growth and advancement within our agency.
  • Paid time off and health benefits.
  • Valuable career-building experience.

We are located in Homestead, FL, and serve customers with their insurance and financial services needs, including auto, home, life, and retirement planning. As a State Farm agent's employee, you will be an independent contractor's team member, responsible for your own employment decisions.