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Customer Service Representative

2 months ago

Homestead, Florida, United States Fresco y Mas Full time
About Fresco y Mas

Fresco y Mas is a leading retail store chain that offers a wide range of products to its customers.

Job Summary

We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Fresco y Mas. As a Customer Service Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with our team to achieve sales goals.

Key Responsibilities
  • Provide continuous attention to customer needs and greet, assist, and thank customers in a prompt, courteous, and friendly manner.
  • Stock front-end products and perform cashier duties.
  • Address customer issues and complaints and resolve them to the full satisfaction of the customer.
  • Manage ACM lanes according to company standards and policies.
  • Ensure each self-checkout lane is properly opened and maintained.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and multitask.
  • Basic math skills and accuracy with handling cash and operating a cash register.