Business Process Optimization Specialist
1 week ago
Greetings, you are invited to apply for a challenging role as a Business Process Optimization Specialist with United Software Group INC., an Ohio-based fast-growing multi-national IT & Engineering Consulting Company serving its clients from last 20 years having a staff strength of 2500 in 17 offices globally, operating across 8 countries in North America, Latin America, Asia Pacific and Europe.
As a key member of our team, you will work on one of our direct client's project. Your primary responsibility will be to optimize business processes and workflows to deliver value to the organization. The role requires conducting complex analysis on current and future state business processes and workflows with the objective of finding out how they can be improved or automated.
The ideal candidate will have strong analytical ability, excellent interpersonal skills, and the ability to present performance feedback effectively. You should have advanced understanding of business functions, workflows, and processes, as well as deep knowledge of process modeling techniques (BPMN, UML diagrams, data flow diagrams, sequence diagrams) and modeling tools (Visio, Bizagi, Camunda, Miro, Lucid).
Key Responsibilities:
- Facilitate process workflow modeling to collaborate on process improvements and automation capabilities.
- Review information and trends to ensure that the output of processes is achieving the desired results and services are meeting agreed-upon service levels.
- Validate IT process design and documentation as needed for new enhancements.
- Create workflows and convey findings in PowerPoint, Excel, and/or Visio.
Required Qualifications:
- Ability to read, write, speak, and understand English.
- Excellent interpersonal skills and ability to present performance feedback effectively.
- Strong analytical ability.
- Ability to work independently.
This role offers a competitive salary of $120,000 - $180,000 per annum, depending on your experience and qualifications. As a valued employee, you will also enjoy a range of benefits including health insurance, retirement plan, and paid time off. If you are passionate about business process optimization and possess the required skills and qualifications, please submit your application for this exciting opportunity.
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