Customer Service Representative

4 weeks ago


Springfield, Wisconsin, United States Uline Full time

Customer Service Representative - Overnights

Competitive Hourly Rate - Up to $65,000 - $82,000 per Year with Bonuses

Includes Shift Differential

Uline Branch

Customer Service is the heartbeat of Uline As an Overnight Customer Service Representative, you will deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.

Hours: 4- or 5-day on-site schedules available, includes weekends.

Key Responsibilities

  • Process customer orders and inquiries in a collaborative call center using world-class technology.
  • Communicate with customers over phone, email, and chat.
  • Help customers navigate Uline's website and online ordering.
  • Become a product and solutions expert We will equip you to answer product, pricing, and shipping questions quickly and confidently.

Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.
  • Prior customer service experience is a plus, but we will train you to provide legendary service for our customers

Benefits

  • Complete medical, dental, vision, and life insurance coverage and other wellness programs.
  • 401(k) with 6% employer match. Multiple bonus programs, including profit sharing.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Caf featuring affordable daily meal options from local restaurants.
  • On-site fitness center and beautifully maintained walking paths.
  • Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is a drug-free workplace.

EEO/AA Employer/Vet/Disabled

#LI-AP3

#LI-IL001

(#IN-KNCSO)



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